Entries by Bonnie Page

TCPA Compliance for the Financial Services Industry

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What is the TCPA? Originally passed in 1991 to regulate telemarketers, the Telephone Consumer Protection Act (TCPA), was updated by the Federal Communications Commission (FCC) in 2015 to broaden its scope.[1] The updated version prohibits companies from sending autodialed business text messages—also known as robotexts—without express consent from the recipient. In the financial services industry, many firms […]

California Supreme Court Rules Text Messages Sent on Private Lines are Subject to Open Records Requests

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With the unanimous Supreme Court ruling, California joins other states, including Washington and Florida, and the Federal government in issuing a clear statement that all records regarding government business, even private email or text message accounts, are subject to open records laws. The ruling may have monetary implications for the City of San Jose; the City […]