Chief Compliance Officer Tom Gardner was considering switching from his legacy supervision and archiving platform, Global Relay. With more than 1,000 emails being ingested per day, as well as some social media activity, Gardner wanted to weigh his other options and to then choose the best solution.
After learning about Smarsh at an industry event, Gardner saw a demo of the platform and appreciated the customer support Smarsh offered, as well as the simplicity of the platform.
“With Smarsh, you feel as though you’re an important client no matter the size of your firm,” said Gardner. “It was a very different feeling than that which I got from Global Relay.”
Gardner moved all of his firm’s data from Global Relay to Smarsh. Gardner now enjoys both exceptional customer services from Smarsh, as well as a simple system that he can navigate regardless of technical savvy.
“Working with Smarsh is a real pleasure. I used the webinars early on to get up and going. I appreciate that when I have a technical question, I can speak to my Account Manager and receive an immediate answer.”