Sales and marketing teams are engaging with prospects and customers with more scale, efficiency and success than ever before using the Salesforce customer success platform, the most popular customer relationship management (CRM) solution in the world. Smarsh enables you to extend your recordkeeping, compliance and e-discovery initiatives to the email that your organization sends using Salesforce.
Archive Salesforce Sales Cloud and Marketing Cloud email for compliance and e-discovery
The Archiving Platform from Smarsh ingests email that your organization sends through Salesforce Sales Cloud salesforce automation (SFA software), Marketing Cloud email marketing and the Pardot business-to-business marketing automation solution. Archived content is preserved in a search-ready state, policy-checked, and available for review and production, supporting your compliance and e-discovery initiatives along with your other archived content, including email sent and received through your primary email server.
“Our firm has used Smarsh for years, and they do a great job on the technical side, but we didn’t love the user interface until their recent update for email archiving. I was impressed because it shows that they are trying to learn and update their software on an ongoing basis. The archiving specifically for chatter is great, and the implementation was very easy as an add-on to our contract.”