Enterprise

Overview
Products
Smarsh Advantage
The Cloud

Hosted Email Management Solutions

Smarsh email archiving and management solutions are designed to help your organization meet the myriad challenges created by the proliferation of email and electronic messages. The integrated platform enables you to:

  • Be prepared for E-discovery. Take a proactive approach to managing your electronic data and save your organization time and money in litigation and internal investigations.
  • Meet FRCP and emerging regulatory compliance obligations.
  • Automate and Implement legal holds, retention policies and customized matter classifications. Avoid spoliation of evidence sanctions as dictated by recent decisions and existing case law.
  • Enforce governance policies for organizational use of email, social media, instant messaging and other electronic communication platforms.
  • Manage email server and mailbox growth and leverage the mailbox management benefits provided with end-user access to the individual email archive.
  • Offload the cost and operational burden of managing complex and disparate email and messaging applications

Suite Of Solutions For Enterprise

All services within the Smarsh integrated suite are centrally administrated through the web-based Smarsh Management Console. Permissioned administrators can review electronic communication, implement classification, data-leak prevention and encryption polices, and analyze the effectiveness of these policies through comprehensive and customizable reporting.

Email Archiving
The flagship of the Smarsh email management suite is its email archiving and compliance solution. Smarsh will capture every email (and attachment) that enters or leaves your organization, as well as internal messages, and preserve them all in evidentiary-quality form in a central repository. Leverage best-in-class search, supervision and on-demand export functionality. Smarsh also offers industry-leading email hosting and collaboration services, offloading the operational burden from your staff.

Email archiving from Smarsh also includes a unique classification engine, giving you comprehensive policy control to efficiently automate message classification. Implement legal holds, granular retention policies and supplement your matter management efforts.
Email Encryption/DLP
Solutions for data-leak prevention (smarshDLP) and secure messaging and file transfer (smarshEncrypt) enable your company to mitigate risk, communicate confidentially and meet emerging data protection obligations. With smarshDLP, the outbound content filtering solution, you can block, quarantine or encrypt messages before they leave your system. smarshEncrypt can be deployed manually or as a policy-based encryption solution, and was designed to integrate with email supervision procedures.
Social Media Archiving  |  IM Archiving  |  Mobile Message Archiving
Smarsh provides solutions for archiving and enforcing governance policies for social media, text messaging, instant messaging, and dozens of propietary messaging platforms. Administration for alternative archiving solutions is consolidated within the Smarsh Management Console.

 

Let Smarsh Make It Easy For You

The Customer Experience

Strong relationships with our clients are the key to our success and our industry-leading reputation, reflected in every element of your customer experience. With Smarsh, you won’t have to worry about unanswered phone calls or email requests. Each client has a dedicated account manager, an implementation team, and access to a full-service support team, working 24/7/365.

Litigation Preparedness

The Smarsh archiving service enables your organization to take a proactive approach to information management that can help you before and during litigation. Eliminate the use of PSTs, and simplify collection of electronic communication with a centralized, unified and tamper-proof archive. Defend or settle? Identify the most reasonable business outcome early and cost-effectively. Dynamic search and retrieval,sophisticated monitoring and forensic tracking will help you aggregate matter essentials, and eliminate time and cost involved in processing and collection. Data can be produced on-demand and exported directly to third-party e-discovery applications.

Flexibility

Smarsh can host your organization's email in its secure, redundant data centers or archive from your message servers. The Smarsh unique hosted architecture easily facilitates technical integration with on-premise (such as Exchange, Lotus, Groupwise or Novell) and SaaS email hosting platforms (such as Google Apps Premier). Smarsh solutions also support mobile messaging operating systems including BlackBerry and Windows Mobile devices.

Lessons from Experience

With an email management suite of services originally designed to meet the sophisticated compliance needs of highly-regulated industries, you can confront the multiple challenges created by the proliferation of email with confidence. Services need to be unquestionably reliable and support staff must respond to queries with urgency. The security and integrity of your mission-critical data is paramount. Solutions need to provide measurable and systematic transparency and robust accountability controls for your peace of mind and protection. 

Perpetual Innovation

We believe you deserve a commitment to perpetual innovation and technology that you can depend on. At Smarsh, we've built a robust, multi-dimensional platform of integrated solutions. System upgrades and enhancements are introduced regularly. Our powerful systems are matched with an intuitive user experience.

The Benefits of the Smarsh Cloud Model

Security & Privacy

You always maintain ownership and control of your data. Multiple physical, procedural and technical safeguards are in place to protect and limit access to your data. Smarsh data centers are redundant, geographically-dispersed and SAS 70 (Type II) audited. All systems are protected by multi-tiered firewalls and proactively monitored within the Smarsh Network Operations Center. Encrypted access to your data is granted only to your firm’s approved system administrators.

Performance

  • Free up storage capacity | Forrester Research survey data indicates that storage capacity requirements are growing between 20 and 40 percent each year.1 By "off-loading" data, your company can free up valuable storage space and optimize server performance. Remove content from your messaging server and migrate it to an archiving platform.
  • Global availability | Full platform functionality is available securely 24-7 via the Internet.
  • Search and produce data quickly | Smarsh offers the storage, database and indexing expertise to ensure optimal search and retrieval times, even as the volume of your archive grows.
  • Seamless updates | Rather than waiting for the release and installation of your software’s next version, Smarsh platform updates are introduced regularly. 

Deployment

  • Rapid on-boarding | Your firm can be up and running on the Smarsh platform in days or weeks rather than a long-term phased timeline. With its diverse and growing client base, Smarsh has encountered a variety of system integration scenarios and manages the deployment process for you.
  • Flexible integration | The unique Smarsh architecture is platform-agnostic and integrates with on-premise (Microsoft Exchange, Lotus, Novell, etc.) and SaaS (Microsoft Office 365 and Google Apps Premier, for example) messaging platforms.

Cost

  • Predictable pricing | Smarsh does not charge for storage or disk space, significantly reducing costs for traditional email backup. Pricing is predictable, easy to budget and does not require large capital expenditures.
  • No software/hardware to maintain | Smarsh manages all hardware and software within its data centers, and upgrades are automatic and included as part of the managed service.
  • Minimized internal IT operating burden | Maintain access and ownership of all of your information, and liberate your IT team to focus on core competencies.

1 In Search of Information Governance in the Enterprise (blog). Forrester Research, Inc. 31 March 2010.

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