Smarsh's Hosted Email Model is generally implemented for smaller organizations looking for an outsourced, full-service hosting solution or those that wish to offload the burden of email management and compliance.
Smarsh will acquire and completely configure a server(s) for your organization. We typically handle every aspect of implementation, from setting up the email server and software to the ongoing maintenance, backups, archiving, upgrades, etc. Once the system is in place, Smarsh can create as many user accounts as needed, all of which can be accessed through any web browser, Outlook, Outlook Express, or any other common mail client.
Incoming, outgoing and internal emails are captured instantly and actively by the Smarsh archive server. Any message sent or delivered by the customer’s end-users will be archived and processed by Smarsh. Captured messages are placed in an archive mailbox using SMTP delivery (locally, no open transmission). This mailbox is the sole domain of each customer, thus avoiding any commingling of messages.
Next, our proprietary archiving software retrieves these messages from the archive mailbox and:
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autoscans new messages for keyword, phrase or rule violations established by the customer;
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indexes each message using a full-text index/catalog to permit searches in our web applications;
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archives the messages to WORM storage for regulatory compliance;
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stores working copies of attachments and email files to a file server to facilitate immediate access to message files and attachments in the web application and CD/export tools;
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replicates archived messages to remote datacenter(s).
Smarsh offers POP3, IMAP, and full Microsoft Exchange email hosting options for our customers. Regardless of the hosting option chosen, each customer’s emails are instantly captured and processed by our proprietary archiving software. Smarsh Managed Archiving Highlights
Give your organization The Smarsh Advantage and learn why the Smarsh managed archiving "service" truly lives up to its name.
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Supports all email platforms and integrates with any server.
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Messages are always readily accessible - they never go offline unless a specified retention period is indicated.
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Uptime guarantee.
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Performance guarantee.
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No limitations on mailbox size.
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Flat-fee pricing with no hidden or unexpected charges.
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Unlimited system upgrades. |
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No additional charges based on storage, message volume, bandwidth, support needs, system/software upgrades, aliases or group lists.
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Complementary monthly DVDs included in service package.
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Unlimited access to information and customer support.
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Compatible with all CRM applications.
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Smarsh serves as a 3rd Party Downloader. | Smarsh Management Console Features
Your one-stop destination providing customizable and secure administrative review, reports and statistics for your email, instant messaging or Bloomberg messaging.
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Accessible via the Web.
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User-friendly interface.
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Robust discovery search options.
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Customizable monitoring rules.
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Saved searches for convenience, consistency and evidence of policy.
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Attachment archiving and review.
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Users have the ability to annotate, flag, open/close or escalate messages.
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Able to track chain of emails from multiple individuals using customized criteria. |
- Creates secure audit trail automatically.
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Can flag messages by set criteria, i.e., run random samples or by date range of time, company, division, location.
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Auto-scan feature allows continuous search for selected keywords. Proprietary Virtual Compliance Officer® auto-classification agent efficiently automates policy and mitigates risk. -
Wildcard searches recognize word stems (e.g. "guar" will find guarantee, guaranteed and guarantees). | | 
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