Smarsh Instant Messenger

With IM, there is rapid-fire, back-and-forth communication across decentralized public messaging networks. While many firms have found email compliance to be a challenging task, instant messaging archiving and compliance can be even trickier and more complicated.

The Smarsh Instant Messenger (SIM), Smarsh's hosted corporate IM service, gives your company a top solution if compliance and IM management are guiding priorities.

Monitoring. Control. Security. Ease of use and implementation. Smarsh's proprietary Instant Messenger can address all of your concerns about the use of instant messaging in the workplace.

With the simple download of the SIM client application, you can begin recording all the messages (including invitations for file transfers, chat sessions, presentations, etc.) sent and received by any employee in your company, whether they are working in the office or some satellite location.

These messages are routed through a central server that logs all conversations. All messages are indexed for searchability and copied in their original form to Write Once Read Many (WORM) storage media for a complete instant message archive.

Smarsh Instant Messenger highlights:

Capture and complete instant message archive of all IM conversation threads.
Interoperable with popular public IM networks such as AOL, MSN, ICQ, Yahoo, Jabber, and Google Talk.
Encryption to assure a safe and private connection.
Spim filtering.
Virus protection.
Attachment blocking.
Online presentation functionality gives users ability to see another's display; great for collaborative tasks!
Multi-person, multi-network chat.
Log message history locally (in addition to at the server level).
"Invite People" tool.
Multi-network file transfer option.
Emoticon support.
Remote desktop computer sharing.
Custom automatic reply messages.
Server-stored contact list, allowing users to see their contacts from any computer.
Folder support in contact list.
Multiple connections states ("busy", "invisible") with automatic "not available."
Multiple language support.

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Smarsh® offers industry-leading email archiving & regulatory compliance services for Exchange, Lotus Notes, GroupWise and SMTP, enabling companies to meet growing litigation readiness, compliance, and corporate governance needs. Smarsh® provides a common interface for e-mail, instant message ( im ), and file / document discovery which simplifies electronic records retrieval, classification, review, policy management and legal document production. Suitable for the securities, hedge fund, accounting, and healthcare industries, Smarsh ® offers a proven email archive solution for compliance with SEC, FINRA (NASD / NYSE), GLBA, HIPAA, FRCP, FERC & Sarbanes Oxley regulations. smarshCRM is offered through Smarsh CRM Services, Inc.