There is a reason that Smarsh maintains a client retention rate of 99% and an annual customer growth rate of over 100%. In addition, the company's clients have produced flawless records in over 1000 regulatory audits.
We call it The Smarsh Advantage, and it translates to peace of mind.
The peace of mind that comes from knowing that Smarsh is capturing all of your organization's emails and instant messages and securely storing them in their original forms with evidentiary-quality integrity. From knowing that these messages can be searched and retrieved at any time from anywhere in seconds by your company's designated user(s).
From knowing that Smarsh serves as (as mandated by the SEC) a third-party downloader, capable of ensuring that it's clients' records are accessible to regulators. From knowing that if you have an urgent need such as a regulatory audit or e-discovery request, a Smarsh engineer (and the entire Smarsh team, if need be) will be on the other end of the telephone to help you manage the situation.
The peace of mind that comes from knowing that Smarsh's technology is constantly evolving, staying ahead of the increasingly demanding regulatory environment. From knowing that Smarsh has built its systems and technology as a service, capable of tailoring this service to the unique interests of each of its clients.
It's The Smarsh Advantage.
Unrivaled Customer Service
Service providers all claim to offer "customer-centric" experiences, but at Smarsh, customer service is more than just a set of words. It is part of our identity.
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Expertise & Experience in Archiving & Compliance
Handling the sophisticated and demanding archiving needs of the financial services market has left Smarsh well-positioned as the need for electronic message archiving solutions to satisfy regulatory obligations has emerged for other industries.
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Perpetual Innovation
Smarsh has made a serious habit of listening to its customers, and this has helped drive the company's dynamic approach to product development.
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Scalability
Smarsh development engineers work diligently to manage company databases, keeping search times and message volume completely independent.
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Mission-Critical Data Accessibility
Your messages are ALWAYS readily accessible. They never go "offline" unless mandated by your company's specified retention policy.
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Customization
Often firms must modify their procedures to accommodate the systems they have in place. Customize OUR tools to make sense with YOUR business… not the other way around.
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Data Security & Data Integrity
Data security and data integrity are essential to the Smarsh operation. Simply put, our business depends on them.
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Implementation Team
Smarsh is the first message archiving provider to put in place a dedicated team to help facilitate the implementation process for its clients.
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Unbeatable Value
Factor in Smarsh's proprietary technology and compliance and archiving experience and expertise. Add its straightforward pricing structure and commitment to no hidden charges, and you have unbeatable value.
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