Smarsh delivers all of its solutions via the software as-a-service (SaaS) model, meaning that clients’ mission-critical data is hosted in Smarsh’s state-of-the-art data centers, and securely accessible around the clock via the Web. No more worrying about hardware costs, software upgrades or managing your organization’s ballooning email storage. The outsourced model offers relief from a replacement schedule, staffing expenditures (and man-hours) and additional large capital outlay, and provides peace of mind in knowing that, in the event of a disaster, mission-critical data will be available and email can continue to flow.
The word "service" is front and center in the model’s name for a reason. The Smarsh team of development engineers will lead your company through the implementation process, customizing our services to give your organization the efficiency that suits it (in days, not months). Our support staff is available around the clock, and your relationship with Smarsh is serviced by the same architects of our revolutionary and proprietary software and services.
You always maintain ownership and control of your data. Multiple physical, procedural and technical safeguards are in place to protect and limit access to your data. Smarsh data centers are redundant, geographically-dispersed and SSAE 16 audited. All systems are protected by multi-tiered firewalls and proactively monitored within the Smarsh Network Operations Center. Encrypted access to your data is granted only to your firm’s approved system administrators.
1 In Search of Information Governance in the Enterprise (blog). Forrester Research, Inc. 31 March 2010.
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