False-positives are only one of the challenges that large and small firms endure while reviewing messages. Other common frustrations include:
But there is a better way. The Smarsh Virtual Compliance Officer® (VCO) is the first automated agent designed to assist companies with their electronic message supervision tasks. It integrates with the Smarsh hosted message archiving platform and is a time and money-saving service that automates many of the routine tasks that a “real” person performs while reviewing organizational messages. The policy-driven supervision engine was designed to enable more effective and efficient message review, and to help compliance departments identify “real” risk.
Think about the VCO as a army of reviewers at your firm's disposal, tasked with searching through all company messages and taking action based on specific and customized policies. Since the VCO was first introduced, it has become one of the most sought after features in our suite of services and is truly unique offering in the market.
The VCO scans every message as it enters your archive. It is configured to perform a detailed visual inspection and then take the action specified by your company’s unique rules.
The Smarsh system is setup to avoid the pitfalls of a cumbersome review process and to help uncover true compliance issues. The proprietary VCO allows clients to facilitate and automate their surveillance process via a flexible and customizable rules-based system. The goal of the VCO is to ensure an efficient and consistent compliance process by eliminating all but pertinent messages from the surveillance process, while concurrently mitigating risk within the firm. Sample applications include:
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