Results of a Survey on SaaS-Based Archiving

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The survey for this Osterman Research white paper was conducted in December 2009 and consisted of respondents who are currently using a hosted email archiving platform and were the decision maker on selecting the solution. The sample provides a balance of customers using different vendors in the hosted email archiving market weighted by their approximate share, and provides a cross section of industries and organizational size.

The size of respondents ranged from five employees to 74,000 employees with a mean of 4,613 employees and a median of 104 employees. Those surveyed included customers of hosted archiving vendors such as LiveOffice (AdvisorMail), Global Relay, Erado and Iron Mountain.