Welcoming the Federal Archive to Smarsh

July 01, 2020by Blane Warrene

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June 17, 2020 was a monumental day for us here at Smarsh: We received FedRAMP Authorization.

What does that mean? After considerable work from our development, product and partnerships teams, we are now selling and implementing our new product: The Federal Archive.

The Federal Archive is an electronic records management solution designed specifically for federal agencies to securely capture and retain text messages. The Smarsh Federal Archive is the first and only cloud-based text message archiving solution to achieve FedRAMP Authorization.

The FedRAMP milestone for Federal Archive

Achieving FedRAMP Authorization was an essential step for Smarsh, building on our commitment to an established presence in the public sector. FedRAMP is a mandatory, government-wide program that provides a standardized approach to security assessment for cloud products and services used within the federal government. Put simply, all cloud products and services used by a federal agency need to be FedRAMP Authorized, and we can now meet this crucial need of federal agencies.

With this landmark, Smarsh demonstrates text message capture and retention dominance in North America. Since 2014, we have led the text message archiving market with direct, authorized relationships with carriers and long-term domain expertise. We have invested significantly in expanding this to include our Federal Archive solution, initiating with mobile integrations to AT&T and Verizon, using Amazon Web Service’s GovCloud region.

Why we built the Federal Archive, and what we see for its future

Increasingly employees’ mobile phones are replacing their laptops as their primary work devices. At the same time, strong government regulations require electronic communication records to be retained to preserve transparency and the historical record of how official business is conducted. This move toward mobility is placing an enormous burden on agencies to retain mobile text records.

Additionally, recent history has been filled with headlines involving government text message records. This has resulted in lawsuits, employee terminations and no less than Congressional hearings and trials.

Smarsh has been offering text message capture and retention solutions to the financial services and state, local and education markets for years. We also have the relationships to directly capture text messages from leading mobile carriers — AT&T and Verizon. The Federal Archive fills a critical gap in the market, enabling federal agencies to capture employee text messages directly from mobile carriers.

Furthermore, the U.S. Office of Management and Budget has adopted a Cloud First Policy (now Cloud Smart Strategy) to drive cost savings and increase data security. As such, we recognized that the future of federal software is in the cloud. Now that we have developed a cloud-native archive with FedRAMP Authorization, we have a built solid foundation for a platform that can evolve for federal customers’ future needs. Ensuring agencies have the ease of our text message capture and retention solution is critical. It enables them to satisfy Freedom of Information Act (FOIA) inquiries as well as to meet legal and governance demands. 

Ultimately, we are incredibly excited to be offering a custom-built, cloud-native solution for federal agencies. It will help them to comply with recordkeeping laws, efficiently respond to federal records requests and manage e-discovery events with ease.

We’d love to hear what you think about the Federal Archive, as well as what channels you would like archived in the future and why they are important to your federal agency.

More resources

Want to see Federal Archive in action? Watch a short video about capturing text messages.

You can read all about Federal Archive’s features, including FedRAMP, here on its webpage.

Contact us for a free assessment.

 

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Blane Warrene

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