End-to-end voice compliance
An increasing number of organizations see the value in ensuring all types of employee communications are recorded and actively supervised, including voice. Smarsh brings Vodafone voice content directly into the archive to satisfy your regulatory and discovery needs. Smarsh capture and archiving solutions for Vodafone voice enable:
- Comprehensive compliance: In order to meet regulatory requirements, such as those of MiFID II, Smarsh enables mobile calls made on the Vodafone network to be archived directly from Vodafone. Voice media can be aggregated alongside other communications data to an external archive or retained with Smarsh.
- Monitoring of Vodafone Content: Policies can be applied to Vodafone content. Administrators can review policies that flag any violations.
- Automated archiving and a non-disruptive solution: Vodafone voice content can be automatically archived by Smarsh, regardless of the end user’s device or location. This enables accurate, fast and highly effective search, supervision and e-discovery. Content can also be exported to any third-party archive.
Key Features
Direct source capture
Smarsh supports 'in-network' direct, API-driven capture of voice, SMS, and MMS messaging from Vodafone, with no impact on user experience.
Any device or location
Voice conversations are captured regardless of a user’s device or location so employees can continue to work on the go and maintain compliance.
Content monitoring
Customizable policies examine specific keywords and phrases to understand context of communications, reduce false-positive search results and enable you efficiently to fulfill your supervision requirements.
Powerful search
Once voice communications have been captured and archived, transcription tools enable them to be indexed and searched like all your other text-based content types.
Non-disruptive solutions
Our voice solutions do not require organizations to change networks, SIMs or handsets, or to update non-compliant handset applications.
Smarsh or external archive support
Vodafone content can be sent seamlessly to the Smarsh or any other archive or ECM solution.Stay up to date with the latest resources
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