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Conduct Intel Policy Creation

Overview

This web-based course provides a comprehensive introduction to Conduct Intel policy creation. Attendees will gain a good understanding of policy creation within the Conduct Intel environment. They will learn how to create policies to flag communications that are potential violations and have them assigned to Queues for review.

Course Topics

  • Basic Policy Overview
  • Flag vs. Ignore Policy
  • Words & Phrases vs. Filters
  • Indexing
  • Stop Words
  • Disclaimers
  • JSON Syntax
  • Filters in JSON
  • Words & Phrases in JSON
  • List References in JSON
  • Lexicon Operators
  • Global Whitelist
  • Use Cases for Policy Design
  • Troubleshooting Policies & Queues
  • Sampling Profiles