Captivated

Captivated

Cloud

Smarsh captures and archives Captivated data directly from the source for organizations seeking to use Captivated's business texting capabilities. Mitigate the potential risks of using mobile business communications with text message monitoring.

  • A high percentage of organizations are maximizing the value of text messages for business purposes. Captivated enables customers to text employees on their landline or a published text number. A text that comes into Captivated can be transferred to the right department or individual. Smarsh archives Captivated content directly to ensure compliance with regulatory or e-discovery requirements.

  • By using Captivated with the Connected Archive, highly regulated or litigious businesses can enjoy the productivity benefits that text messaging offers knowing that the inherent risk is being mitigated.

  • Business communications can be preserved in a search-ready state and produced on-demand, alongside all other electronic communications channels in the Connected Archive.

Key Features

API driven Capture

Direct source capture

As one of our Content Integration Partners, Captivated sends us message content directly through our API. All message types are captured, enabling your organization to meet its record keeping and supervision requirements.
Attach

Attachments support

Attachments including images, videos and other files are supported for Captivated capture. Archived attachments and can be viewed or downloaded in proper context in their original form.
personas-and-identity-management

Profiles & identity management

Mobile provisioning can be done on an individual device or all devices and can be attributed to the name and email address of the employee.
Approve use of any device

Device-independent

Texts can be captured across SMS and MMS regardless of device or OS.
Messagethreading&directionality

Message threading

Messages are automatically indexed during ingestion into the archive and are threaded so conversations can be viewed in proper message type context.
External archiver support icon

Granular policies

You can use our policies to escalate and tag content based on cases, events or topics. Automate your policy management, maintain a full audit trail and export your data in a variety of formats.

Stay up to date with the latest resources

Archiving and Monitoring For Compliance

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Discovery
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E-discovery Day Recap: How Much Do I Need to Preserve and Collect?
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Download the New Connected Suite Supervision Policy Matrix
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Other supported Mobile channels

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Connected Archive TM

The market-leading cloud archive.

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Tell us about yourself, and we’ll be in touch right away.

Smarsh handles information you submit to Smarsh in accordance with its Privacy Policy. By clicking "submit", you consent to Smarsh processing your information and storing it in accordance with the Privacy Policy and agree to receive communications from Smarsh and its third-party partners regarding products and services that may be of interest to you. You may withdraw your consent at any time by emailing privacy@smarsh.com.