Cisco UCM/Jabber

Cisco UCM/Jabber

Standard
Control
Cloud
On-Prem

Cisco Jabber gives you the freedom to be productive from anywhere, on any device. Your teams can reduce delays with real-time information and instant messaging capabilities for powerful collaboration. However, companies need to ensure that Cisco Jabber content is effectively retained and reviewed. The growing complexity and diverse use cases of Cisco Jabber are creating challenges for the compliance and security teams seeking to keep up with these regulatory requirements. To ensure Cisco Jabber can be safely, securely, and compliantly deployed, organizations need a comprehensive solution.

  • Smarsh provides comprehensive capture, archiving and compliance solutions for electronic communications and uniquely enables the control and management of all Cisco Jabber content. Smarsh not only captures and archives all Ciscso Jabber data, but also unifies compliance and e-discovery management for enterprise communications across 80+ communication channels.
  • Like all other supported channels, Jabber messages are stored in a search-ready state for intelligent and efficient search and retrieval—based on virtually any criteria - and Jabber’s peer-to-peer chats, group chats and chat room conversations are directly ingested into the Smarsh archive in proper context, not flattened to email format.
  • With Smarsh capture and archiving solutions for Cisco Jabber you can:

    - Fulfill regulatory requirements set by FINRA, SEC, IIROC, FCA, MiFID II HIPAA, and more
    - Retain all Jabber content in the integrated Smarsh Connected Archive for a complete compliance and archiving solution or export content to an external archive
    - Conduct real-time blocking, monitoring, and tagging of Cisco Jabber content regardless of content structure
    - Capture and retain all content in context for ease of search, e-discovery and review
    - Conduct comprehensive reporting including usage and trend reports at user, group, and global levels

Key Features

API driven Capture

Direct source capture & security

Cisco Jabber content is captured direct from the source and automatically indexed upon ingestion into the archive. Content is captured unaltered and in its native format, preserving chain of custody, and Smarsh captures and monitors malware, virus and SPIM prevention.
Messagethreading&directionality

Message threading

Captured messages are displayed in the platform in their original conversational context. Files, photos and videos are shown as part of the messages and a full binary record is preserved including changes and deletes.
Identity Integrations

Indexing and unified identity & policy management

Smarsh unifies user identities across Cisco Jabber and other communication channels for uniform policy enforcement and a complete view of users and their content sources.
Attach

Attachments support

Attachments including images, videos and other files are supported and archived attachments and can be viewed or downloaded in proper context in their original form.
automatic-indexing

Supervision, surveillance & control

Smarsh enables you to configure policies for blocking, monitoring, and alerting on Jabber IMs, file sharing, file transfers and downloads, and desktop sharing. From the platform, users can set up specific supervision workflows with granular policies for compliant review, escalation and reporting.
External archiver support icon

External archive support

Cisco Jabber content and conversations are automatically stored in the Smarsh immutable cloud Connected Archive, or content can be sent to an archive of your choice, for compliant, long-term retention.

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Discovery data sheet
Discovery
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E-discovery Day Recap: How Much Do I Need to Preserve and Collect?
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Download the New Connected Suite Supervision Policy Matrix
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Other supported IM channels

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Connected Archive TM

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Tell us about yourself, and we’ll be in touch right away.

Smarsh handles information you submit to Smarsh in accordance with its Privacy Policy. By clicking "submit", you consent to Smarsh processing your information and storing it in accordance with the Privacy Policy and agree to receive communications from Smarsh and its third-party partners regarding products and services that may be of interest to you. You may withdraw your consent at any time by emailing privacy@smarsh.com.