Facebook

Facebook

Standard
Cloud

Enable a unified compliance and e-discovery workflow across all communication channels within your organization. Search and review all of your content in one place, creating efficiency and providing peace of mind.

  • Serving people’s financial needs requires trust and regular communication, and Facebook is a great place to connect and engage. Smarsh enables information-driven organizations to archive and produce Facebook communications in support of compliance, recordkeeping and e-discovery initiatives. With Smarsh capture & archiving solutions in place, financial services are empowered to use social media while still meeting FINRA or SEC compliance regulations.
  • Smarsh provides a social media compliance solution for businesses that need to capture and retain Facebook content for compliance, legal or e-discovery needs. Via direct API access Facebook content is ingested in its native format. Smarsh preserves and indexes each unique element of the communication rather than flattening or shoehorning messages into the body of an email.
  • By ingesting data intelligently, Smarsh introduces a series of advantages to the search and review process. Smarsh also provides a contextual view – meaning users can view the full context of the conversation including comments and files added subsequently to the original post. With the Control App, pre-emptive compliance measures can be taken for Facebook conversations including the ability to disable 'likes'.

Key Features

API driven Capture

Direct source capture & control

Facebook is supported through API-driven direct capture. Content is captured and retained in its native format, with chain of custody preserved, and Facebook is supported by the Control App.
Message-Theading

Message threading

Message threading shows messages in their original context. Files, photos and videos are displayed as part of the messages, as they were originally sent.
Profile enablement

Profile enablement

Social profiles can be enabled for an individual or whole organization and include user acceptance status updates.
Personas and Identity Management

Identity management

Smarsh supports an automated provisioning workflow using directory synchronization services and identity management tools.
Any device, location or network

Any device, location or network

Social conversations are captured regardless of a user’s device, location or network so employees can continue to work on the go and maintain compliance.
External archiver support icon

External archive support

Smarsh has options to capture social content and sent it to an existing archive, or archive it in our integrated, compliant Connected Archive depending on your needs.

Stay up to date with the latest resources

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Other supported Social channels

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Connected Archive TM

The market-leading cloud archive.

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Tell us about yourself, and we’ll be in touch right away.

Smarsh handles information you submit to Smarsh in accordance with its Privacy Policy. By clicking "submit", you consent to Smarsh processing your information and storing it in accordance with the Privacy Policy and agree to receive communications from Smarsh and its third-party partners regarding products and services that may be of interest to you. You may withdraw your consent at any time by emailing privacy@smarsh.com.