Connected Capture / Supported Channels /IM / HipChat

HipChat

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HipChat

Standard
Cloud

Quickly capture and archive all collaboration content from HipChat including one-on-one and team chats with Smarsh.

  • Organizations that have compliance, open records and e-discovery requirements can now leverage the HipChat communication tool while meeting recordkeeping and oversight requirements. Policies can be applied to HipChat content as it is added to the archive.
  • All elements of HipChat's (on-prem version) collaborative content are preserved and data can be quickly reviewed based on message, chat room or participant. Chats are automatically ingested, indexed and retained in a search-ready state and are accessible at any time.
  • Archiving does not disrupt or impact the way individuals interact with each social network. Search universally across multiple archived communication channels with a single interface.

Connector Features

API driven Capture

Direct Source Capture

Hipchat archiving supported by SMTP capture as email. Customers utilize on premise software to send Hipchat data directly to Smarsh.
Messagethreading&directionality

Message Threading

Message threading shows messages in their original context. Files, photos and videos are displayed as part of the messages, as they were originally sent.
Identity Integrations

Profile and Identity Management

Identity and profile provisioning using automated directory synchronization.
Attach

Attachments Support

Attachments including images, videos and other files are supported and archived attachments and can be viewed or downloaded in proper context in their original form.
automatic-indexing

Automatic Indexing

All messages are automatically indexed for speedy retrieval and can be checked and flagged for review based on customizable, granular policies for key words and phrases.
External archiver support icon

External Archiver Support

Smarsh has options to capture IM content and sent it to an existing archive, or archive it in our integrated, compliant Connected Archive depending on your needs.

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Other supported IM channels

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Workplace by FacebookBloombergBrosixFactSetIceChat
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Tell us about yourself, and we’ll be in touch right away.

Smarsh handles information you submit to Smarsh in accordance with its Privacy Policy. By clicking "submit", you consent to Smarsh processing your information and storing it in accordance with the Privacy Policy and agree to receive communications from Smarsh and its third-party partners regarding products and services that may be of interest to you. You may withdraw your consent at any time by emailing privacy@smarsh.com.