Companies can use Hootsuite to manage social media campaigns that engage prospects and customers, while using archiving solutions from Smarsh to facilitate the archiving, supervision, discovery, and production of published social media content.
- Smarsh and Hootsuite customers can easily archive social media content regardless of the business user’s device, location, or network. Archiving does not disrupt or impact the way individuals interact with each social network.
- We preserve all elements of social media content in the archive for future review of posts, tweets, and any other social content in its fully threaded context for faster, easier supervision of content.
- Customers can search universally across multiple archived social communication channels with a single platform interface.
- A number of Hootsuite social channels are supported by the Control App.
Key Features
Direct source capture
All social media platforms are supported through API-driven direct capture from the source. Social Media content is captured and retained in its native format, with chain of custody preserved.
Message threading
Message threading shows messages in their original context. Files, photos and videos are displayed as part of the messages, as they were originally sent.
Profile enablement
Social profiles can be enabled for an individual or whole organization and include user acceptance status updates.
Identity management
The Connected Archive supports an automated provisioning workflow using Active Directory synchronization and identity management tools.
Any device, location or network
Social conversations are captured regardless of a user’s device, location or network so employees can continue to work on the go and maintain compliance.
External archive support
Smarsh has options to capture content and sent it to an existing archive, or archive it in our integrated, compliant Connected Archive depending on your needs.Stay up to date with the latest resources
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