IceChat

Standard
Cloud
On-Prem

Quickly capture and archive all collaboration content from IceChat including one-on-one and team chats with Smarsh.

  • IceChat is designed specifically for the trading community. Traders and brokers can meet compliance, open records and e-discovery requirements as well as leveraging the IceChat communication tool and its industry-specific functionality with Smarsh capture & archiving solutions. Policies can be applied to IceChat content as it is added to the archive.
  • All elements of IceChat's collaborative content are preserved and data can be quickly reviewed based on message, chat room or participant. Chats are automatically ingested, indexed and retained in a search-ready state and are accessible at any time.
  • Archiving does not disrupt or impact the way individuals interact with each social network. Search universally across multiple archived content types with a single interface.
  • Features may vary between the on-prem and cloud versions of Connected Capture.

Key Features

API driven Capture

Direct source capture

IceChat archiving is supported by SFTP connection with IceChat directly, which means content is captured in its native format, preserving chain of custody.
Messagethreading&directionality

Message threading

Message threading shows messages in their original context. Files, photos and videos are displayed as part of the messages, as they were originally sent.
Identity Integrations

Profile and identity management

Smarsh supports Identity and profile provisioning using automated directory synchronization including bulk provisioning of IM platforms and user acceptance status updates.
Attach

Attachments support

Attachments including images, videos and other files are supported and archived attachments and can be viewed or downloaded in proper context in their original form.
automatic-indexing

Automatic indexing

All messages are automatically indexed for speedy retrieval and can be checked and flagged for review based on customizable, granular policies for key words and phrases.
External archiver support icon

External archive support

Smarsh has options to capture IM content and sent it to an existing archive, or archive it in our integrated, compliant Connected Archive depending on your needs.

Stay up to date with the latest resources

Archiving and Monitoring For Compliance

Take 25 minutes and see what a modern solution for archiving and compliance looks like.

  • The California Attorney General outlines how the state will enforce the California Consumer Protection Act (#CCPA)… https://t.co/87sadkEHKm

  • 45 day response will be a difficult challenge for firms currently lacking good information governance practices. Le… https://t.co/m9KCyUzJmL

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Other supported IM channels

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Connected Archive TM

The market-leading cloud archive.

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Tell us about yourself, and we’ll be in touch right away.

Smarsh handles information you submit to Smarsh in accordance with its Privacy Policy. By clicking "submit", you consent to Smarsh processing your information and storing it in accordance with the Privacy Policy and agree to receive communications from Smarsh and its third-party partners regarding products and services that may be of interest to you. You may withdraw your consent at any time by emailing privacy@smarsh.com.