MyRepChat

MyRepChat

Standard
Cloud

Smarsh captures and archives MyRepChat data directly from the source for organizations seeking to use this BYOD solution to keep the personal messages of employees separate from their business ones. Mitigate the potential risks of using mobile business communications with text message monitoring.

  • A high percentage of organizations allow their employees to use text messaging for business communications on a personal phone or device, but many of those organizations don’t have an archiving system in place to ensure compliance with regulatory or e-discovery requirements, which can lead to fines, sanctions, or legal issues.
  • By using MyRepChat together with Smarsh, highly regulated or litigious businesses can enjoy the productivity benefits that text messaging offers knowing that the inherent risk is being mitigated.
  • Business communications can be preserved in a search-ready state and produced on-demand, alongside all other electronic communication channels in the archive.

Key Features

Message-Theading

Direct source capture

As one of our Content Integration Partners, MyRepChat sends us message content directly through our API. All message types are captured, enabling your organization to meet its record keeping and supervision requirements.
personas-and-identity-management

Profiles & identity management

Mobile provisioning can be done on an individual device or all devices and can be attributed to the name and email address of the employee.
text-messaging-icon

SMS Text archiving

We archive SMS text message conversations from MyRepChat, including group messaging.
External-support

External archive support

Smarsh has options to capture MyRepChat content and sent it to an existing archive, or archive it in our integrated, compliant Connected Archive depending on your needs.
Messagethreading&directionality

Message threading

Messages are automatically indexed during ingestion into the archive and are threaded so conversations can be viewed in proper message type context.
granular-policies

Granular policies

You can use our policies to escalate and tag content based on cases, events or topics. Automate your policy management, maintain a full audit trail and export your data in a variety of formats.

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Other supported Mobile channels

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Connected Archive TM

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Smarsh handles information you submit to Smarsh in accordance with its Privacy Policy. By clicking "submit", you consent to Smarsh processing your information and storing it in accordance with the Privacy Policy and agree to receive communications from Smarsh and its third-party partners regarding products and services that may be of interest to you. You may withdraw your consent at any time by emailing privacy@smarsh.com.