SmarshCONNECT
Annual Conference 2022

June 9, 2022|New York, NY

Event Agenda

JUNE 9, 2022 | NEW YORK, NY

Convene | 151 West 42nd Street, 4th Floor
(Between 6th and 7th Avenues)
New York, NY 10036

  • June 9
 
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AM Programming

9:00am - 9:30am

Check-in and Breakfast

9:30am - 10:00am

Welcome & State of the Union

Smarsh Founder and Chairman Steve Marsh provides his insight on the changing market, technology, and regulatory landscape, and how these factors have shaped investments made by Smarsh across the business. Marsh will also share lessons learned over 20 years at Smarsh, and provide a high-level glimpse of the technology innovation that lies ahead.


Speaker: Steve Marsh, Founder & Chairman, Smarsh

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10:00am - 10:30am

Workplace 2.0: The Case for Communications Intelligence

As organizations adapt to support the ‘new normal’ of a hybrid workforce, leaders are being forced to take a hard look at how their teams leverage communications technology to do business. Tools like Slack, Teams, WhatsApp and more improve staff productivity and enable more personalized customer engagements, but they can also create major gaps in your compliance strategy.


So how do you say yes to tools that power a modern, digital economy while adhering to regulatory guidelines? Join our panel of experts as we discuss strategies for minimizing risk while embracing the communications platforms critical for engaging the next generation of consumer and workforce.


Speakers:
Tom Padgett, Chief Revenue Officer, Smarsh
Rob Mara, Principal, Ernest & Young
Mathias Kramer, Managing Director, Morgan Stanley


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10:30am - 10:45am

Break

10:45am - 11:15am

What’s Next? – Smarsh Product Innovation Session

A perennial favorite! Join Smarsh Chief Product Officer, and our strategic partner AWS for a discussion of the common challenges we see amongst our joint customers, along with demonstrations of how our technology integration is designed to address these real-world use-case scenarios.


Speakers:
Goutam Nadella, Chief Product Officer, Smarsh
Scott Mullins, General Manager of Worldwide Financial Services, AWS


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11:15am - 12:00pm

Keynote Speaker: Gen. David H. Petraeus, USA (Ret.)

General David H. Petraeus is one of the most prominent U.S. military figures of the post-9/11 era. Following his military service, he served as Director of the CIA, and he is now a Partner with the global investment firm KKR and Chairman of the KKR Global Institute.


As today's threat landscape continues to change and evolve, firms are facing a host of geopolitical, economic and cybersecurity concerns. Join Petraeus, described as a leading warrior-intellectual and "one of the great battle captains" in American military history, as he shares lessons in leadership for those challenged with battling risk on multiple fronts.

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PM Programming

12:00pm - 12:45pm

Lunch

12:45pm - 1:15pm

Breakout Sessions — Choose your Track

[NEW OFFICE] Embracing the Hybrid Work Reality
Today’s reality: employees are working partially in office, partially at home, and always connected to their mobile devices, and this hybrid scenario is here to stay. Firms are challenged to maintain employee engagement while ensuring that compliance controls work uniformly – regardless of location. This session will discuss how organizations are implementing strategies to navigate the future of work.


Speakers:
Robert Cruz, VP Information Governance, Smarsh
Sid Yenamandra, CEO, Entreda
Al Park, Sr. Managing Director, FTI Consulting
Mark Carlin


[NEW DATA] The Ever-Expanding Digital Communications Universe
Workstream collaboration tools like Zoom, Slack and Microsoft Teams have fundamentally changed the way that firms do business. At the same time, a new demographic of client and employee are bringing social and mobile applications into the workforce, driving a new level of engagement and interaction. This panel will discuss strategies to embrace these new data sources while mitigating the accompanying risk.


Speakers:
Blane Warrene, VP, Product Management, Smarsh
Matthew Carey, Director, TD Securities
Anthony Diana, Partner, Reed Smith


[NEW TECHNOLOGY] How Advanced Technology Can Drive Compliance Workflows
Today, information risk can live anywhere, and firms need to harness today’s advances in AI/NLP to spot the risks that are most impactful to their businesses. Robustness, explainability, model governance and validation are all concerns to solve. This session will explore how firms are leveraging the latest machine-driven technology to stay ahead of the compliance curve.


Speaker:
Brandon Carl, EVP Product Strategy, Smarsh
Sami Madi, Interim Application Manager, National Bank of Canada


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1:15pm - 1:30pm

Break

1:30pm - 2:00pm

Breakout Sessions — Choose your Track

[NEW OFFICE] Embracing the Hybrid Work Reality
Today’s reality: employees are working partially in office, partially at home, and always connected to their mobile devices, and this hybrid scenario is here to stay. Firms are challenged to maintain employee engagement while ensuring that compliance controls work uniformly – regardless of location. This session will discuss how organizations are implementing strategies to navigate the future of work.


Speakers:
Robert Cruz, VP Information Governance, Smarsh
Sid Yenamandra, CEO, Entreda
Al Park, Sr. Managing Director, FTI Consulting
Mark Carlin


[NEW DATA] The Ever-Expanding Digital Communications Universe
Workstream collaboration tools like Zoom, Slack and Microsoft Teams have fundamentally changed the way that firms do business. At the same time, a new demographic of client and employee are bringing social and mobile applications into the workforce, driving a new level of engagement and interaction. This panel will discuss strategies to embrace these new data sources while mitigating the accompanying risk.


Speakers:
Blane Warrene, VP, Product Management, Smarsh
Matthew Carey, Director, TD Securities
Anthony Diana, Partner, Reed Smith


[NEW TECHNOLOGY] How Advanced Technology Can Drive Compliance Workflows
Today, information risk can live anywhere, and firms need to harness today’s advances in AI/NLP to spot the risks that are most impactful to their businesses. Robustness, explainability, model governance and validation are all concerns to solve. This session will explore how firms are leveraging the latest machine-driven technology to stay ahead of the compliance curve.


Speaker:
Brandon Carl, EVP Product Strategy, Smarsh
Sami Madi, Interim Application Manager, National Bank of Canada


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2:00pm - 2:45pm

Customer Innovator Panel

Which of your peers are breaking new ground with their compliance technology? Smarsh presents its first Customer Visionary Awards, honoring customers that are positioning their firms for what comes next. Hear how our Award winners have creatively addressed challenges with the future in mind.


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2:45pm - 3:45pm

Fireside Chat: What Lies Ahead for Communications?

Our concluding session of the day will feature Peter Wannemacher and Gary Sorrentino, Co-CIO from Zoom. They'll tie up the day with a broader discussion of how they see the future of work evolving in financial services, including investments firms are considering to enable a truly location agnostic workforce, areas of machine-driven technology they see impacting compliance teams, and other aspects of digital transformation they see having greatest impact on the industry into 2023 and beyond.


Speakers:
Peter Wannemacher, Principal Analyst, Forrester
Gary Sorrentino, Co-CIO, Zoom


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3:45pm - 4:00pm

Final Remarks

4:00pm - 6:00pm

Cocktail Reception

Genius Bar

9:00am - 3:00pm

Smarsh Genius Bar area open for scheduling 30 minute 1:1 meetings with Smarsh Customer Success professionals

Schedule some time at our Genius Bar and bring your toughest questions to our team of product, customer success and regulatory experts who are there to help you with one-on-one sessions.

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AM Programming

9:00am - 9:30am

Check-in and Breakfast

9:30am - 9:40am

Welcome & General Session Kick Off

9:40am - 10:15am

Compliance for Value Creation

Smarsh CEO Brian Cramer and Chief Product Officer Greg Vesper review the changing market, technology, and regulatory landscape and how these factors have shaped the investments made by Smarsh across the business. This session will also include a high-level glimpse of the technology innovation that lies ahead, priming the discussion of key product themes later in the day.

Speakers: Brian Cramer & Greg Vesper

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10:15am - 10:30am

Break

10:30am - 11:45am

Keynote | Michelle Caruso-Cabrera - "Leaks. Who does them and why? Can they be stopped?"

In the United States today, there is so much compliance, and yet so many leaks. Astounding leaks make news continuously. "According to someone familiar with the situation," or "According to Senior Administration Officials," appears in print or is said on TV every single day. How do those leaks happen? More importantly, why do they happen? And who is the person in your organization most likely to leak? You'll be shocked to hear who it is.

Michelle explains her experience with leaks--getting them, reporting them, or not reporting them, and what you can (or can't!) do to prevent them

Interviewer: Suzanne Rudnitzki

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11:45am - 12:45pm

Lunch & Partner Pavilion

PM Programming

 

12:45pm - 1:45pm

Keynote | Preet Bharara - “Why Change? Why Now?”

You will not want to miss this opportunity to hear Preet Bharara, Former U.S. Attorney for the Southern District of New York, discuss why winning Financial Services organizations need to change how they operate in response to the wave of digital and regulatory transformation that is taking place and shaping the new normal in the marketplace they serve and the workforce they employ.

Interviewer: Anthony West

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1:45pm - 2:30pm

Regulatory Outlook Panel Session: The Changing Role of RegTech and Its Impact on Compliance professionals

This dynamic panel session of industry experts and your peers will cover the latest regulatory guidance relative to communications governance, the ever-evolving role of RegTech in today’s modern Financial Services organization and its impact on compliance programs today and in the future. This session will be moderated by Robert Cruz, director of the Smarsh Information Governance Practice (IGP), and will include audience-driven Q&A.

Moderator: Robert Cruz
Panelists: Brian Rubin, Marty Colburn, Mimi LeGaye & Elin Cherry

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2:30pm - 2:45pm

Break

2:45pm - 3:30pm

Breakout Sessions (Part 1) - Choose your Track

Track 1 – Mobile-focused roundtable breakout session

Dive into the emerging compliance challenges and opportunities created by the proliferation of mobile communications and devices. Join your peers and a collection of subject matter experts from Smarsh and its strategic partners for a highly interactive and dynamic roundtable.
Moderators: Brian Panicko & Jordan Richardson

Track 2 – Supervision-focused roundtable breakout session

This roundtable will discuss ongoing need to adapt and enhance supervision policies, review workflows and related systems to keep pace and stay ahead of the evolving regulatory and technology curves.
Moderators: Marianna Shafir & Gregory Breeze

Track 3 – Collaboration Platforms-focused roundtable breakout session

Dynamic collaboration platforms like Microsoft Teams, Slack, Symphony and others now play a strategic role driving responsiveness and productivity in the new Financial Services workplace. Engage with our panel to learn more about these tools, their transformational potential and the subsequent compliance challenges that arise from their adoption.
Moderators: Anthony West & Robert Cruz

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3:30pm - 3:45pm

Break

3:45pm - 4:30pm

Breakout Session (Part 2) - Choose your Track

Track 1 – Mobile-focused roundtable breakout session

Dive into the emerging compliance challenges and opportunities created by the proliferation of mobile communications and devices. Join your peers and a collection of subject matter experts from Smarsh and its strategic partners for a highly interactive and dynamic roundtable.
Moderators: Brian Panicko & Jordan Richardson

Track 2 – Supervision-focused roundtable breakout session

This roundtable will discuss ongoing need to adapt and enhance supervision policies, review workflows and related systems to keep pace and stay ahead of the evolving regulatory and technology curves.
Moderators: Marianna Shafir & Gregory Breeze

Track 3 – Collaboration Platforms-focused roundtable breakout session

Dynamic collaboration platforms like Microsoft Teams, Slack, Symphony and others now play a strategic role driving responsiveness and productivity in the new Financial Services workplace. Engage with our panel to learn more about these tools, their transformational potential and the subsequent compliance challenges that arise from their adoption.
Moderators: Anthony West & Robert Cruz

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4:30pm - 4:45pm

Break

4:45pm - 5:30pm

What’s Next? – Smarsh Product Innovation Session

A perennial favorite! Join the Smarsh Product Team and our customers for a thematic overview of strategic product investments and the underlying challenges and market drivers they are designed to address. This session will feature demonstrations of Smarsh technology in action to address real-world use-case scenarios.
Speakers: Adam Miller-Howard, Blane Warrene & Santosh Shanbhag

NOTE: This session will conclude with a wrap up discussion of the day’s key takeaways followed by a raffle prize drawing before all attendees’ head into the cocktail reception.

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5:30pm - 7:30pm

Cocktail Reception

Genius Bar

 

9:00am - 1:00pm

Smarsh Genius Bar area open for scheduling 30 minute 1:1 meetings with Smarsh Customer Success professionals

Schedule some time at our Genius Bar and bring your toughest questions to our team of product, customer success and regulatory experts who are there to help you with one-on-one sessions.

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SCA20 genius bar 7443

Meet our experts at the Genius Bar

Schedule some time at our Genius Bar and bring your toughest questions to our team of product, customer success and regulatory experts in one-on-one sessions. Or, take a break in the Connect Lounge, mingle with your peers and expand your network.

Book a session with an expert!

Smarsh Genius Bar is open for
scheduling 1:1 meetings