2019 02 GD Gov Public Sector Guide to Social Media Strategy and Policy 2019 thb

2019 Public Sector Guide to Text Messaging Policy and Retention

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Best Practices for Texting in Government

This guide contains practical steps to help public sector organizations and departments develop a text message policy and retention strategy that will improve the efficiency of fulfilling public records requests while reducing the overall drain on resources. It also outlines some smart text recordkeeping practices, so you’ll be better prepared to respond to open records requests or other e-discovery needs when they arise.