2019 Public Sector Guide to Text Messaging Policy and Retention

Smarsh handles information you submit to Smarsh in accordance with its Privacy Policy. By clicking "get the guide", you consent to Smarsh processing your information and storing it in accordance with the Privacy Policy and agree to receive communications from Smarsh and its third-party partners regarding products and services that may be of interest to you. You may withdraw your consent at any time by emailing privacy@smarsh.com.

Best Practices for Texting in Government

This guide contains practical steps to help public sector organizations and departments develop a text message policy and retention strategy that will improve the efficiency of fulfilling public records requests while reducing the overall drain on resources. It also outlines some smart text recordkeeping practices, so you’ll be better prepared to respond to open records requests or other e-discovery needs when they arise.