The Federal Government's SMS/Text Records Management Checklist for FOIA Compliance
You’ve collaborated with your government colleagues in email, and over messaging platforms like SMS/texts and collaboration messaging platforms like Microsoft Teams or Slack. You’ve certainly used a government issued laptop, but what about working on the go? Federal employees may or may not be using mobile devices to get work done away from the office. Most likely conversations start in email and continue over a mobile device and certainly jump across multiple channels. As technologies for communication and collaboration continue to grow beyond traditional channels like email and static documents, federal agencies need to modernize their processes and policies to be compliant with Freedom of Information Act (FOIA) requests for all electronic communications.
This simple checklist will help.