Step-by-step instructions for a more efficient public records workflow

Follow this guide to learn the essential steps involved with modernizing your public records workflows through technology, policy, and training.

The technology behind workplace communications is evolving rapidly, and as a result public sector organizations are stuck with outdated public record management solutions that focus on email only. In a world of SMS/text messaging, social media, and multi-faceted collaboration platforms, that’s simply not enough.

Discovering a public records gap only after you’ve failed to turn up complete records opens your organization up to litigation and growing community distrust. This guide will serve as your “notes from the ledge” to help you to make the leap toward a more modern method of records retention.