Ensure compliance when your employees communicate in real time. Instant Message conversations are fully threaded and policy-checked when archived, not flattened and stored as an email, which mitigates compliance risks, and being unable to produce content in its entirety for e-discovery and when responding to information requests.
"Our firm has used Smarsh for years, and they do a great job on the technical side, but we didn't love the user interface until their recent update for email archiving. I was impressed because it shows that they are trying to learn and update their software on an ongoing basis. The archiving specifically for chatter is great, and the implementation was very easy as an add-on to our contract."