Socialite has a new name!
Connected Capture for social communication channels
Capture content and customize usage policies for social channels like Workplace by Facebook, LinkedIn and Twitter, and meet compliance obligations. Control capabilities including real-time remediation, moderation and alerting can be added to certain channels through the Control App.
Rich, defensible capture capabilities
Connected Capture supports 80+ communication channels. Once captured, communications can be sent to the seamlessly integrated Connected Archive for compliant storage, or to an existing archive. All communications are captured continuously, in their native form, direct from the source channel, with full conversational context preserved. Capabilities, including message blocking and ethical walls, can be added through the Control App for certain channels.
How it works
With original formatting and full conversational context preserved.
Unlike traditional email-centric capture methods that flatten content to email format, all data, context and metadata is preserved with Connected Capture.
Choose to capture your data in the cloud or on premise, with unified user identities stored across all captured channels.
All of your employees' identities across email addresses, social media identities and more.
Our extensible architecture and open APIs enable the capture of new communication channels as they emerge.
We work closely with content providers, making it easy for you to add capture support for new channels and to manage change in existing channels.
Captured content can be sent to the Connected Archive
or any other archive.