Social Media Compliance for Consumer Financial Companies: Where are the Resources?

Financial firms must add social media monitoring, record preservation, record retrieval and analysis, and social media policymaking to the ever-expanding list of regulatory concerns. Because productive loan officers advertise and communicate with customers on social platforms, lenders have a duty to monitor and keep retrievable records of communications for both litigation purposes and supervisory examinations.

One of the biggest challenges faced by lenders is accessing reliable resources on regulatory developments created by the exploding use of social media in the consumer finance industry.

In this 45-minute webinar, attorney and social media commentator Andrea Lee Negroni reviews:

  • Top sources of practical and efficient social media guidance
  • How to find and track developments in social media regulation
  • How to comply with social messaging rules and minimize enterprise risk
Andrea “Lee” Negroni, JD

Andrea “Lee” Negroni, JD

Mortgage Compliance Expert

Attorney Andrea “Lee” Negroni is a nationally known expert on residential mortgage banking and author of several books on regulation of the home mortgage lending industry. She was in private practice in Washington DC for 25 years. Lee is on the faculty of American University’s Washington College of Law, where she teaches consumer financial services law. She is a Fellow of the American College of Consumer Financial Services Lawyers. She graduated from Emory University and Columbia Law School.

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