In 2021, the U.S. Department of Health and Human Services (HHS) Office for Civil Rights (OCR) received over 34,000 complaints of HIPAA violations. This has led to numerous enforcement actions. Imagine a patient calling to discuss test results – a routine conversation. Later, you realize the recording wasn’t saved, raising concerns about compliance and patient trust. Balancing patient care with...
How confident is your agency in compliantly capturing every critical conversation? State and local agencies face constant pressure to deliver quality services amid limited resources while navigating evolving compliance requirements. Effective communication is central to operational efficiency and community trust. Without reliable tools to capture and review interactions, accountability and process improvements remain a challenge. Whether a...
As communication channels have continued to expand rapidly and technology has advanced globally, we remain committed to providing top-tier solutions for capturing, archiving, and supervising digital communications for financial services organizations of all sizes. In this blog we break down why Smarsh is the best choice for all of your data communications archiving needs.
