Social media capture, archiving and compliance solutions

Empower your employees with the latest social media tools and stay compliant with a solution purpose-built for your capture and archiving needs.

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Say yes to new social media tools

Increase your employees’ productivity by equipping them with the latest and greatest social media tools.

With Smarsh, you can capture and archive social media conversations to help your organization stay compliant with regulations and recordkeeping initiatives. In addition, you can gain valuable business insights by searching and reviewing social media conversations alongside your other electronic communications in the Smarsh Connected Archive.

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Key features of Smarsh social media archiving

Empower your workforce with compliant productivity

Message directionality

Direct source capture and control

Smarsh uses APIs to capture social media content directly from popular social media platforms. Once captured, content is retained in its original format for ease of review. Certain social channels can be purchased with pre-review and other advanced capabilities.
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Identity management

Leverage automated identity management tools and active directory synchronization to manage profiles across all archived communications.
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Message threading & attachments

Understand the full context of conversations. Social media messages are captured and displayed in their original format with message threading. Files, photos and videos are captured and displayed as part of the messages.
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Any device, location or network

Capture social conversations sent on any device, location or network, so there is no disruption to end users.
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Profile enablement

Capture social media profiles for individuals or an entire organization.
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Smarsh Connected Archive and external archive support

Capture social media content and send it to the Smarsh Connected Archive – a secure, context-aware data store – or send it to an existing archive, application or data lake.

Capture it all

Supported Social Media platforms:

How Smarsh can help meet your social media archiving needs

Capture and retain multiple channels

Capture content from a wide variety of social media channels and additional communication channels in one location. A single-pane-of-glass solution makes it easy to comply with SEC, FINRA, FCA, MiFID II and additional regulations.

Stay compliant with Supervision tools

Smarsh offers specialized supervision capabilities to meet your compliance obligations. Set up multi-tier review queues, customizable policies, action panels and more to ensure your supervision workflow is as efficient as possible.

Illuminate risk

Leverage supervision policies and reporting tools to illuminate business risk and drive proactive decision making at your organization.

Manage e-discovery and records requests

Save discovery time by preserving, searching and collecting social media communications alongside your company’s additional digital content in the Smarsh Connected Archive. Leverage tools for case management so you can be prepared for audits, investigations, litigation and records requests.

Quickly find what you need

Advanced, granular search criteria in the Smarsh Connected Archive enable you to zero in on the specific content you need to find. Search results are delivered with lightning-fast speeds, and searches can be saved for ease of access in the future.

Extract content with ease

After content is captured, it can be sent to the Smarsh Connected Archive or an existing archive. If content is sent to the Smarsh Connected Archive, you can easily access and export your archived communications at any time. Smarsh offers multiple export options so you can deliver content directly to end users in their required format.

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Smarsh handles information you submit to Smarsh in accordance with its Privacy Policy. By clicking "submit", you consent to Smarsh processing your information and storing it in accordance with the Privacy Policy and agree to receive communications from Smarsh and its third-party partners regarding products and services that may be of interest to you. You may withdraw your consent at any time by emailing privacy@smarsh.com.

Contact Us

Tell us about yourself, and we’ll be in touch right away.

Smarsh handles information you submit to Smarsh in accordance with its Privacy Policy. By clicking "submit", you consent to Smarsh processing your information and storing it in accordance with the Privacy Policy and agree to receive communications from Smarsh and its third-party partners regarding products and services that may be of interest to you. You may withdraw your consent at any time by emailing privacy@smarsh.com.