Supervision solutions for staying ahead of risk

Smarsh supervision tools are crucial to proactive risk monitoring and review, and to help maximize your compliance team’s productivity.

Smarsh for Supervision

An effective supervision workflow is key to satisfying regulatory requirements and mitigating risk within your organization. The Supervision App from Smarsh ensures you're covered.

Whether you're seeking an intuitive, simple supervision solution with one-click review functionality, escalation queues and built-in audit trails, or a fully customizable supervision solution with complex policies and rich reporting that has been proven at scale, the Supervision App is your comprehensive, compliant solution.

Key сapture challenges

Challenges

Our Solutions

Customized setup

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Depending on the size of your compliance team, you may have a number of different roles and permissions needed for the supervision review process. It is important to find a solution with customizable configuration options for each person carrying out review.

Our supervision tools enable you to create specific criteria for reviewers, so everyone has access to the relevant information they need and to route specific message to specific reviewers based on the content or type of message.

Real-time visibility

The easier it is for you to check the status of reviewed messages and visualize your risks the better when it comes to taking informed action and for accounting to the regulators.

Visual dashboards give you the ability to easily visualize your data and pull reports across a wide variety of criteria to evaluate review progress for individual reviewers or your whole team.

Full context conversations

Supervision App users can improve review effectiveness by reviewing all archived communications content in full conversational context. This makes zeroing-in on the right messages easier and improves the completeness and efficiency of the review process.

Quick escalation

When carrying out supervision tasks, the ability to escalate messages that require further review to the correct person quickly is important to staying efficient and being fully effective.

With the Supervision App, you can easily escalate potentially risky messages to perform an added level of scrutiny, cutting down on valuable time and resources required to carry out supervision.

Smart Supervision workflows

Ensuring that all pieces of your specific supervision policies are able to be enforced and acted upon requires a tried and tested workflow that is easy to implement and use. Users can quickly and easily mark messages as 'reviewed', or escalate messages, which helps team-based compliance activities as well as individual monitoring.

Granular policies

Each industry's supervision use-cases are different, with different risks to monitor. Organizations need to have the flexibility to create custom policies and change them easily.

Fine-tuning policies dramatically reduces the number of messages requiring review, creating maximum efficiency. Upon ingestion into the archive, messages are automatically indexed and run against your policies, with specific messages being flagged when they get a hit on your identified keywords, phrases and criteria.

Read: Policy Tuning Data Sheet

Open APIs

You can quickly and efficiently deliver supervised content to downstream content surveillance applications through our open APIs and SDK.

Blog post

Superveillance: Tracking the High-Risk Brokers

Embrace content surveillance: uncovering high-risk broker activities may very well exceed the limits of traditional lexicon and keyword-driven review policies. Content surveillance allows firms to dig deeper into the discovery of patterns, anomalies, and additional actors that may have avoided existing supervisory filters.

Guide

Supervision: Adapting to the Present & Preparing for the Future

Modern business communication is changing more rapidly than it ever has before, both in scope and complexity. Not only are there more channels available than at any point in history, but they each offer unique benefits and supervisory drawbacks — and organizations of all shapes and sizes are scrambling to ensure their review efforts are up to snuff.

Blog post

Superveillance: Producing Integrated Insights Into Conduct

Superveillance encompasses the compliance fundamentals of policy management and storage, to the ability to use behavioral and sentiment analysis to uncover actions of high-risk brokers requiring heightened supervision. Very importantly, the outcomes in uncovering unknown risks should be fed back to build into new policies and rules for use in future supervisory tasks.

Stay up to date with the latest resources

Archiving and Monitoring For Compliance

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  • Join Eversheds Sutherland and Smarsh on April 25th as we discuss the top regulatory enforcement issues and trends o… https://t.co/HheBPkrzha

  • The compliance event of the year is coming up on June 5-6 in NYC! Explore real world compliance challenges and solu… https://t.co/wHdmZcTjbC

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Supervision: Adapting to the Present & Preparing for the Future

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Tell us about yourself, and we’ll be in touch right away.

Smarsh handles information you submit to Smarsh in accordance with its Privacy Policy. By clicking "submit", you consent to Smarsh processing your information and storing it in accordance with the Privacy Policy and agree to receive communications from Smarsh and its third-party partners regarding products and services that may be of interest to you. You may withdraw your consent at any time by emailing privacy@smarsh.com.