Supervision and Review

Our dashboards give you the ability to visualize your data and pull reports using a wide variety of criteria. This ensures that you can quickly and easily evaluate the progress of reviews. Teams can check the status of reviewed messages while visual dashboards provide a full live picture of where risks lie. Our solutions reduce the time needed when responding to regulators and ensure that your team can make informed decisions more quickly.

With Smarsh, all content is captured in its native, unaltered format with its original conversational context intact. This helps you to quickly zero-in on the right messages, making the review process more comprehensive and efficient.

Efficient and effective supervision workflows ensure that your specific supervision policies can be enforced and implemented immediately. Users can quickly and easily mark messages as 'reviewed' or escalate them if needed. This helps compliance teams and individuals to carry out their review activities rapidly and precisely.

Each industry's supervision needs are different. Organizations require the flexibility to create and adapt their custom supervision policies to meet their specific needs.

Smarsh has customizable and sophisticated supervision policies that can be applied globally or uniquely to each communications channel. Messages are automatically indexed and run against your selected policies. Specific messages are flagged when they get a hit on your identified keywords, phrases and criteria. This dramatically reduces the number of messages requiring review and creates maximum efficiency.

Smarsh ensures maximum flexibility for businesses using downstream content surveillance applications. You can quickly and efficiently deliver supervised content to these third-party applications through our open APIs.