Security & Risk

Ensure content security and mitigate risk

Data breaches are one of the most significant risks facing businesses; making it crucially important to safeguard access to valuable corporate data. Given the proliferation of new communication channels, the scope of data that businesses need to protect and monitor is broader than ever. Smarsh capture and archiving technology delivers the solutions you need to mitigate risk within your organization. Your communications data is stored in a comprehensive archive that is supported by the highest-grade security defenses in line with industry best practice.

Key security & risk challenges


Our Solutions

Comprehensive capture


For many organizations, the widening scope of communication channels requiring proactive supervision can lead to separate and siloed archiving systems. This presents potential security risks and makes supervision processes more inefficient.

A comprehensive approach to capture gives you total visibility across all content in one platform, with no gaps. Smarsh supports over 100 different communications channels, and we are constantly adding support for the latest and most productive channels.

Top-tier security

Organizations of all sizes are targets for security breaches and data hijacking. A single solution that captures all of your organization's electronic communications data and keeps it safe at all times is fundamental to mitigating these risks.

Smarsh maintains the highest commitment to the security of your data across all its solutions. Our data centers, including those of Azure, AWS and AWS GovCloud, are equipped with strong security controls. All of our data centers are fully redundant, with externally audited SSAE16 SCO2 reports, floor-to-ceiling walls, key-card biometric readers, and 24/7 surveillance and security.

We follow industry-leading best practices to keep your archived data secure at all times, even when in transit over public networks.

We comply with global privacy and data protection regulations. Physical and logical access to our data centers and offices is restricted to Smarsh employees only, all of whom have been through rigorous background checks.

All data is stored in an immutable, WORM-compliant format to satisfy FINRA, SEC, CFTC, FCA, MiFID II and other regulatory requirements.*

*For specific advice regarding your compliance with laws and regulations applicable to your business, you should consult an attorney

Granular policies & supervision tools

Organizations must be able to supervise their communications data. They need technology that provides oversight of potential risks, including non-compliance, damage to their brand, or exposure to potential litigation.

Smarsh solutions include advanced capabilities that can identify potentially sensitive content, such as social security or credit card numbers. Once sensitive items are identified, compliance or security officers can quickly take action to ensure that those risks are contained. Our Supervision App utilizes a range of sophisticated functions to ensure your organization can meet its compliance obligations. These include advanced supervision workflow, multi-tier review queues, action panels, roles reporting, escalation, customizable policies and more.

Policies and analytic tools uncover your business risks and drive proactive decision-making. Users can easily visualize data using our dashboards and reporting tools, before exporting relevant data out of the archive with multiple export format options.

Smarsh Cyber Compliance

The Cyber Compliance platform enables organizations to monitor and address their cybersecurity risk posture across multiple threat vectors. Its unified, easy-to-use dashboard provides insight into organizations’ vulnerabilities across devices, networks, users and vendors, and helps customers mitigate risk and strengthen areas of need.

Designed to address the National Institute of Standards and Technology (NIST) Cybersecurity Framework, Smarsh Cyber Compliance has compliance features and reporting that organizations need to fully satisfy their regulatory and security requirements.

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