Information Governance
Solutions for protecting and enabling your electronic communications data
The explosion of communication tools makes information management harder and increases risks like data loss, security gaps, and policy failures. Smarsh capture and archiving centralize communications across the widest range of channels, enabling secure governance with real-time monitoring, controls, blocking, and alerts.
Key information governance challenges
Challenges
Our Solutions
Comprehensive capture
Archiving isn’t just for compliance — it unlocks customer insights to improve service and responsiveness. To do this, firms must capture messages, events, and metadata across channels. Smarsh supports 100+ channels with direct source capture in native format and full context, turning communications into a valuable asset for archives, CRMs, and other systems.
Advanced capture
Capturing everything can create risk by retaining content that should be blocked, like IP misuse or restricted phrases. Pre-archive policies can disable features, block messages, or capture document versions before they’re stored. Smarsh advanced capture enforces governance with controls for blocking, moderation, disclaimers, and ethical walls — providing early insight and proactive risk prevention.
Robust retention
Retention isn’t one-size-fits-all — it depends on business value, litigation, and regulatory needs across regions and channels like text, Slack, and Teams. Relying on content providers risks gaps in governance.
Smarsh applies robust, adaptable retention policies globally or by source/region, preserving data in an immutable repository and enabling defensible disposal once it no longer adds value.
Enterprise Archive
Archived data is no longer just historical — it’s a business asset affecting health, customer relationships, and competitiveness. Governance must enforce role-based access while meeting privacy regulations. The Smarsh Archive delivers customizable access controls, letting firms define roles and permitted features for secure, compliant data use.
Top-end data protection
Cybersecurity threats and evolving privacy regulations demand strong infrastructure to protect data, identify risks, and respond at scale.
Smarsh delivers a multi-layered defense across data, applications, and networks — built for the most demanding security and privacy requirements.
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