IM & collaboration capture, archiving and compliance solutions

Remove restrictions on your employees’ use of the latest, most hyper productive IM & collaboration tools.

Say yes to new IM & collaboration tools

Increase your employees’ productivity by equipping them with the latest and greatest IM & collaboration channels.

With Smarsh, you can capture and archive IM & collaboration to help your organization stay compliant with regulations and recordkeeping initiatives. A unique differentiator for Smarsh is being able to capture and archive all communications in full, threaded conversational context. This includes point-in-time snapshots of joins, leaves, edits, deletes, comments, replies, attachments and other events, which is especially important for collaborative conversations. Advanced capabilities including ethical walls, feature blocking, alerts and disclaimers are also available for certain channels.

In addition, you can gain valuable business insights by searching and reviewing IM & collaboration content alongside your other electronic communications in the Smarsh Connected Archive.

Compliant Productivity Webinar:
Leveraging Today's Mobile & Unified Communications Channels
compliant-productivity

Key features of Smarsh IM & collaboration archiving

Empower your workforce with compliant productivity

direct-source-capture

Direct capture and native format

Smarsh uses APIs to capture IM & collaboration content directly from the source channels. Once captured, content is retained in its original format for ease of review together with full context and metadata.
automatic-indexing

Automated provisioning

Mobile provisioning can be carried out on an individual device or across all devices and can be attributed to the name and email address of the employee.
automated-profile-provisioning-identity-management

Profile & identity management

Identity and profile provisioning are supported for IM & collaboration platforms using automated directory synchronization.
message-threading-directionality

Message threading

IM & collaboration messages are captured and retained in full, threaded conversational context together with all metadata. This includes point-in-time snapshots of joins, leaves, edits, deletes, comments, replies, attachments and other events.
Attach

Attachments support

Attachments including images, videos and other files are supported and can be viewed or downloaded in proper context in their original form.
External archiver support icon

Smarsh Connected Archive and external archive support

You can capture IM & collaboration content and send it to the Smarsh Connected Archive – a secure, context-aware data store - or send it to an existing archive, application or data lake.

Smarsh meets your IM & collaboration archiving needs

Capture and retain multiple channels

Capture content from the latest and most productive IM & collaboration channels alongside additional communication channels in one location. A single-pane-of-glass-solution makes it easy to comply with SEC, FINRA, FCA, MiFID II and additional regulations.

Stay compliant with Supervision tools

Smarsh offers specialized supervision capabilities to meet your compliance obligations. Set up multi-tier review queues, customizable policies, action panels and more to ensure your supervision workflow is as efficient as possible.

Illuminate risks

Leverage supervision policies and reporting tools to illuminate business risk and drive proactive decision making at your organization.

Manage e-discovery and records requests

Save discovery time by preserving, searching and collecting IM & collaboration communications alongside your company’s additional digital content in the Smarsh Connected Archive. Leverage tools for case management so you can be prepared for audits, investigations, litigation and records requests.

Quickly find what you need

Advanced, granular search criteria in the Smarsh Connected Archive enable you to zero in on the specific content you need to find. Search results are delivered with lightning-fast speeds, and searches can be saved for ease of access in the future.

Extract content with ease

After content is captured, it can be sent to the Smarsh Connected Archive or an existing archive. If content is sent to the Smarsh Connected Archive, you can easily access and export your archived communications at any time. Smarsh offers multiple export options so you can deliver content directly to end users in their required format.

Other products that may be of interest to you

supervision-icon

Supervision TM

Reveal and manage risk. Increase your productivity
with our industry-leading compliance solution.

supervision-placement-min
business-solutions-icon

Business Solutions TM

Powered by Intermedia

A suite of email hosting, encryption
and other business services.

LEARN MORE

business-solutions-placement
connected arcive icon

Connected Archive TM

The market-leading cloud archive.

LEARN MORE

connected archive img 3

Stay up to date with the latest resources

Archiving and Monitoring For Compliance

Take 25 minutes and see what a modern solution for archiving and compliance looks like.

call voice unkown caller mobile phone featured img
Collaboration Tools for a Stay-at-Home Workforce Present Opportunities to Empower Businesses
Read more
Events 20 NSCP
NSCP Annual
Learn more
Events 20 ICMA
ICMA
Learn more

Ready to enable compliant productivity?

Join the 6,500+ customers using Smarsh to drive their business forward.

Get a Quote

Tell us about yourself, and we’ll be in touch right away.

Smarsh handles information you submit to Smarsh in accordance with its Privacy Policy. By clicking "submit", you consent to Smarsh processing your information and storing it in accordance with the Privacy Policy and agree to receive communications from Smarsh and its third-party partners regarding products and services that may be of interest to you. You may withdraw your consent at any time by emailing privacy@smarsh.com.

Contact Us

Tell us about yourself, and we’ll be in touch right away.

Smarsh handles information you submit to Smarsh in accordance with its Privacy Policy. By clicking "submit", you consent to Smarsh processing your information and storing it in accordance with the Privacy Policy and agree to receive communications from Smarsh and its third-party partners regarding products and services that may be of interest to you. You may withdraw your consent at any time by emailing privacy@smarsh.com.