IM & collaboration capture, archiving and compliance solutions
Remove restrictions on your employees’ use of the latest, most hyper productive IM & collaboration tools.
Say yes to new IM & collaboration tools
Increase your employees’ productivity by equipping them with the latest and greatest IM & collaboration channels.
With Smarsh, you can capture and archive IM & collaboration to help your organization stay compliant with regulations and recordkeeping initiatives. A unique differentiator for Smarsh is being able to capture and archive all communications in full, threaded conversational context. This includes point-in-time snapshots of joins, leaves, edits, deletes, comments, replies, attachments and other events, which is especially important for collaborative conversations. Advanced capabilities including ethical walls, feature blocking, alerts and disclaimers are also available for certain channels.
In addition, you can gain valuable business insights by searching and reviewing IM & collaboration content alongside your other electronic communications in the Smarsh Connected Archive.
Key features of Smarsh IM & collaboration archiving
Empower your workforce with compliant productivity
Direct capture and native format
Smarsh uses APIs to capture IM & collaboration content directly from the source channels. Once captured, content is retained in its original format for ease of review together with full context and metadata.
Automated provisioning
Mobile provisioning can be carried out on an individual device or across all devices and can be attributed to the name and email address of the employee.
Profile & identity management
Identity and profile provisioning are supported for IM & collaboration platforms using automated directory synchronization.
Message threading
IM & collaboration messages are captured and retained in full, threaded conversational context together with all metadata. This includes point-in-time snapshots of joins, leaves, edits, deletes, comments, replies, attachments and other events.
Attachments support
Attachments including images, videos and other files are supported and can be viewed or downloaded in proper context in their original form.
Smarsh Connected Archive and external archive support
You can capture IM & collaboration content and send it to the Smarsh Connected Archive – a secure, context-aware data store - or send it to an existing archive, application or data lake.Capture it all
Supported platforms:
Jive
HCL Connections Social Cloud
Smarsh meets your IM & collaboration archiving needs
Capture and retain multiple channels
Capture content from the latest and most productive IM & collaboration channels alongside additional communication channels in one location. A single-pane-of-glass-solution makes it easy to comply with SEC, FINRA, FCA, MiFID II and additional regulations.
Stay compliant with Supervision tools
Smarsh offers specialized supervision capabilities to meet your compliance obligations. Set up multi-tier review queues, customizable policies, action panels and more to ensure your supervision workflow is as efficient as possible.
Illuminate risks
Leverage supervision policies and reporting tools to illuminate business risk and drive proactive decision making at your organization.
Manage e-discovery and records requests
Save discovery time by preserving, searching and collecting IM & collaboration communications alongside your company’s additional digital content in the Smarsh Connected Archive. Leverage tools for case management so you can be prepared for audits, investigations, litigation and records requests.
Quickly find what you need
Advanced, granular search criteria in the Smarsh Connected Archive enable you to zero in on the specific content you need to find. Search results are delivered with lightning-fast speeds, and searches can be saved for ease of access in the future.
Extract content with ease
After content is captured, it can be sent to the Smarsh Connected Archive or an existing archive. If content is sent to the Smarsh Connected Archive, you can easily access and export your archived communications at any time. Smarsh offers multiple export options so you can deliver content directly to end users in their required format.
