Make teamwork simple with secure, compliant collaboration

The collaboration market topped at $31B this year, suggesting widespread adoption of such solutions. Webex, maximizing productivity and enabling a continuous workflow via messaging, meetings and calls, is a leading teamwork solution within this space. However, without the right solution in place to govern its usage, the popularity of platforms like Webex opens enterprises up to risk. Smarsh helps reduce the risk of data loss, breach, and non-compliance with regulatory mandates so employees can communicate with confidence. Smarsh capture and archiving solutions for Webex enable:

  • Comprehensive compliance: Smarsh captures data in near real-time. All content can be sent to the Smarsh Enterprise Archive to meet FINRA, SEC, FCA, MiFID II and other regulatory mandates. The quick search and display of contextual data make supervision and reconciliation functions more efficient. 
  • Monitoring and protection for Webex content: All content can be inspected for sensitive information, suspicious behavior, and/or abusive language. With certain deployments, administrators can set near real-time alerts to flag keywords across messages and in-file text to pinpoint any violations and take appropriate action.
  • Automated archiving and fast, effective supervision and e-discovery: All Webex content and activity can be automatically sent to the Enterprise Archive for fast and accurate search, supervision, e-discovery, and case management. The preservation of all content in context makes for faster, more effective review.
  • End-to-end security: Whether data is in transit or at rest.

Key Features

API driven Capture

Direct source capture

Smarsh captures Webex content directly from source on the Cisco Webex cloud platform. Content is retained in its native format with chain of custody preserved.

Message threading and attachments

All messages are captured together with files, images, and other attachments. Message threading displays conversations as they originally happened for ease of review.
Capturing communications in full and in context

Contextual capture

Smarsh captures all content in full conversational context for the best visibility into what happened and when. Attachments can be viewed or downloaded in context in their original form.

Content monitoring

Policies based on lexicons and patterns can be defined to flag text and file content for review. With certain deployments, alerts can then be generated based upon keyword or phrase matches and send to reviewers and/or the violator’s manager.

Powerful search

All messages are automatically indexed for speedy retrieval. Users can search for Webex content based on user, date range, keywords, or content tagged to specific cases, events or topics.
Identity Integrations

Profile and identity management

Smarsh supports automated directory synchronization for unified identity and profile management.
External archiver support icon

Smarsh or external archive support

Webex content can be sent seamlessly to the Smarsh Enterprise Archive - an immutable and context-aware data store - or any other archive or ECM solution. Connected Apps are available for optimized supervision and e-discovery.

Advanced capabilities

Advanced capabilities including policy alerts and remediation/redaction are available with certain deployments.