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Communications Intelligence Built for Life Sciences
Capture, archive, and govern business communications across the most used channels. Smarsh helps life sciences, pharmaceutical, and medical device organizations strengthen oversight to support FDA, DOJ, EU MDR, GDPR, and other regulatory requirements.
Risk mitigation that fits how your teams communicate today
Legacy solutions weren't built for today's communications. Research, medical affairs, sales, and corporate teams communicate across voice, call recordings, mobile devices, messaging apps, email, and AI-driven tools, all within a highly regulated environment. Capturing those communications is essential for compliance, investigations, and records management.
Keep pace with life sciences communications risk mitigation
As employees adopt new communication tools, compliance teams need a unified approach to capture, supervise, and access business communications without disrupting how people work. See how you can strengthen communications risk mitigation across the technologies employees already use.
Capture and archive your communication channels
Preserve conversations from voice, call recordings, text, WhatsApp, Microsoft Teams, email, and other common channels — including BYOD devices — in a secure, tamper-proof archive.
Life sciences eDiscovery in minutes, not weeks
Reduce costs by quickly locating relevant communications to support audits, inspections, investigations, litigation, and regulatory requests with AI-enabled discovery workflows.
Off-label communications monitoring for sales and MSL teams
Monitor sales, MSL, and field communications for potential off-label discussions and promotional risk, helping compliance teams identify issues earlier.
Stay audit-ready for FDA, EU MDR, DOJ, and more
Produce complete, defensible communications records when regulators, auditors, or legal teams request them — without reconstructing communication histories.
Meet electronic records requirements without the manual work
Configure retention, review, and access controls that support 21 CFR Part 11 and Annex 11 requirements, reducing manual work and strengthening inspection readiness.
Connect the platforms your teams already use
Integrate Microsoft 365, Slack, Zoom, Webex, WhatsApp, Salesforce, and other business applications without changing established employee workflows.
Why Smarsh?
Smarsh helps organizations like yours manage communications governance without interrupting your workflow. Our flexible, secure platform captures communications across the tools employees use most — while surfacing insights to mitigate risk and fuel innovation