Recordkeeping Technology That Works as Hard as Your Agency
Smarsh simplifies communications archiving and recordkeeping so your agency can focus on impact, not administration.
The smarter way to manage communications compliance
State and local agencies are required to retain electronic records. The rise of email, mobile, and social media has made it more complex. Simplify records management with a single solution to capture, archive, search, and produce communications data on demand. Respond faster, reduce risk and ease the burden of public records requests.
Modern compliance technology for improved transparency
Get visibility into your communications data, all in one place.
Streamline records management
Automate the capture and archiving of texts, emails, voice, social media, and more in one secure system — no manual effort, no gaps.
Find what matters, fast
Locate and export records in minutes, not days, with data that's indexed and searchable by keyword, user, channel, or date range.
Gain clarity
Eliminate data silos and storage limits and see communications in their original formats for improved context and understanding.
Protect public trust
Deliver timely responses to FOIA and Sunshine Law requests, strengthening transparency and credibility.
Prepare for what's next
From AI to new apps and evolving mandates, Smarsh helps you adapt quickly with modern solutions built for ongoing change.
Do more, spend less
Reduce the time, effort, and budget spent on manual processes and outdated tools, freeing your team to focus on higher-impact work.Whatever your role, Smarsh makes your job easier
IT leaders and CIOs
Modernize your agency’s infrastructure with a secure, cloud-based platform built for public sector compliance. Centrally manage email, text, voice, and social communications across departments.
Records managers
Eliminate manual work and disconnected systems. With all communications data archived in one place, you can retain content according to evolving regulations and respond to records requests quickly, accurately, and with confidence.
Legal and compliance teams
Support investigations, litigation, and FOIA requests with powerful e-discovery and legal hold tools. Reduce reliance on manual processes with a system that enables fast and defensible data discovery and retrieval.
Public information officers and communications staff
Engage the community using modern channels without worrying about compliance. Smarsh captures every message on any channel, in context.
HR and administrative investigators
Streamline internal reviews with search-ready access to archived communications. Investigate misconduct or resolve disputes efficiently.
Key laws and regulations
Smarsh helps state and local government organizations meet compliance obligations.
Sunshine Laws make transparency the standard
State open records laws — commonly known as Sunshine Laws — require public agencies to retain and produce communications upon request. As communications span more tools and platforms, compliance demands a system that can keep pace with growing complexity.
Award-winning customer service, recognized results
We’re proud to be recognized with a 2025 Stevie Award for Customer Service Team of the Year. This award reflects our commitment to helping public sector teams work smarter, stay compliant and get the answers they need, fast.
Work with the trusted market leader
We’ve been the market leader for digital communications and governance for more than two decades, and we’ve helped 1,000+ government agencies stay compliant and gain efficiencies. Smarsh has been named a 2025 Gartner® Magic Quadrant™ Leader for Digital Communications Governance and Archiving Solutions, recognized for innovation and Completeness of Vision.