Records Managers (Public Sector)
A modern approach to records management
Records managers face rising volumes of communications data for FOIA, public records, and e-discovery requests, often spread across silos and straining IT resources.
The Smarsh Archive centralizes all communications in context, enabling faster, more accurate searches. This streamlines requests, reduces costs and IT dependency, and ensures secure, defensible, auditable workflows.
Key challenges facing records managers
Challenges
Our Solutions
Unified archive
Smarsh offers the industry’s broadest capture coverage, storing content in native format and full context within a unified archive. Records teams avoid chasing multiple sources, saving significant time and effort. All content is consolidated, indexed, and search-ready. IT and legal teams can run fast, granular searches by custodian, date, file type, keywords, and more — reducing costs and reliance on third-party e-discovery providers.
Advanced search and export
When facing time-sensitive FOIA or e-discovery requests, the ability to swiftly, easily and thoroughly produce the right data is crucial.
Smarsh offers advanced search capabilities that allow you to zero in quickly on what you're looking for in your archived data. Content can then be packaged and produced on-demand with free self-service exports. Our solutions support multiple export formats, enabling you to extract the data you need for your investigation in the format you need it.
Unified user identities
In modern businesses, communications often involve people talking across multiple channels and in multiple formats. Smarsh gives you greater visibility across all communications data sources. Unification of user identities across all communication channels ensure that the chain of custody for e-discovery is maintained.
Fast, easy data export
For most businesses, effective and accurate e-discovery processes are expensive and resource intensive. Records managements teams need technology that can automate processes, streamline data storage, and reduce the reliance on third parties to meet records request and e-discovery obligations.
Smarsh offers a more efficient e-discovery process. Our solution makes collecting, preserving, reviewing and exporting content across all communications channels fast and efficient.
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