NEW E-BOOK! Off-Channel Communications: Exploring Impact and Emerging Best Practices
Learn more

Mobile messaging, voice and consumer app capture, retention and supervision

Empower your organization to maximize the business benefits of using mobile devices.

Say yes to mobile communications

Messaging and mobile communications are one of the most direct ways to conduct business, but many regulated organizations continue to prohibit them for business use. Rather than implementing restrictions, Smarsh provides solutions to capture, store and monitor mobile communications in their native format, with robust options for Bring Your Own Device and Corporate Owned phones.

Mobile communications archiving, from the archiving experts

Modern innovation for modern companies

Direct carrier capture

Smarsh APIs capture mobile content in its original format directly from carrier networks or BYOD solutions.

Automated provisioning

Mobile provisioning can be carried out on individual or multiple devices and attributed to the user.

Message threading

Message threading helps you understand the full context of conversations. Images, videos and files are included.

MMS and SMS support

Capture the full range of message types with original components through direct channel relationships.

BYOD

Use robust solutions that enable complete separation for business and personal communications.

Support for your archive

Capture and send mobile content to your Smarsh archive or to an existing archive, app or data lake.

Capture it all

Supported platforms:

Hearsay

Workchat

Android

Bell

Hutchison 3g

Rogers

Telus

Truphone

Stay ahead of communications compliance and risk

Benefits

Features

Capture & retain multiple channels

Capture content from a wide variety of mobile channels and additional communication channels in one location. Smarsh has the only SMS/text message archiving solution that works for any device, OS, carrier, plan or ownership model — including BYOD. A single-pane-of-glass solution makes it easy to comply with SEC, FINRA, FCA, MiFID II and additional regulations.

Find what you need, fast

Advanced, granular search criteria in the Enterprise and Professional Archive let you quickly zero in on the specific content you need. Search results are delivered with lightning-fast speeds, and searches can be saved for easy access in the future.

Save e-discovery time

Save time by preserving, collecting and searching emails with your company’s other digital content in the archive. Leverage tools for case management so you’re prepared for audits, investigations, litigation and records requests.

Simplify supervision

Smarsh offers specialized supervision capabilities to meet your compliance obligations. Set up multi-tier review queues, customizable policies, action panels and more to ensure your supervision workflow is as efficient as possible.

Illuminate risk

Leverage supervision policies and reporting tools to illuminate business risk and drive proactive decision making at your organization.

Export content with ease

Access and export your archived communications at any time. Smarsh offers multiple export options so you can deliver content directly to end users in their required format.