Text message capture, archiving and compliance solutions
Empower your employees to take full advantage of the business benefits of text messaging.
Mitigate risk with Smarsh text message archiving
Increase your employees’ productivity by equipping them with the latest and greatest mobile channels.
With Smarsh, you can capture and archive text messages to help your organization stay compliant with regulations and recordkeeping initiatives. Smarsh offers the only text message archiving solution that works for any combination of device, OS, carrier, plan and ownership model (employer issued or BYOD). This includes capturing text messages directly from leading mobile carriers.
In addition, you can gain valuable business insights by searching and reviewing text messages alongside your other electronic communications in the Smarsh Connected Archive. All communications are retained in full conversational context.
Key features of Smarsh text message archiving
Empower your workforce with compliant productivity
Direct carrier capture and native format
Smarsh uses APIs to capture mobile content directly from mobile carrier networks and BYOD solutions. Once captured, content is retained in its original format for ease of review.
Automated provisioning
Mobile provisioning can be carried out on an individual device or across all devices and attributed to the name and email address of the employee.
Message threading & attachments
Understand the full context of conversations. Text messages are captured and displayed in their original format with message threading. Images, videos and files are captured and displayed as part of the messages.
MMS, SMS and RCS support
Smarsh captures the full range of message types through direct relationships with the channel providers. Communications are archived with all the components they had when they were originally sent.
BYOD support & number porting
For organizations with employee-owned devices, Smarsh has archiving solutions to address various scenarios, including separate business phone numbers accessed via an app on each user's personal device.
Smarsh Connected Archive and external archive support
Capture mobile content and send it to the Smarsh Connected Archive – a secure, context-aware data store – or send it to an existing archive, application or data lake.Capture it all
Supported Mobile platforms:
How Smarsh can help meet your mobile archiving needs
Capture and retain multiple channels
Capture content from a wide variety of mobile channels and additional communication channels in one location. A single-pane-of-glass solution makes it easy to comply with SEC, FINRA, FCA, MiFID II and additional regulations.
Stay compliant with Supervision tools
Smarsh offers specialized supervision capabilities to meet your compliance obligations. Set up multi-tier review queues, customizable policies, action panels and more to ensure your supervision workflow is as efficient as possible.
Illuminate risk
Leverage supervision policies and reporting tools to illuminate business risk and drive proactive decision making at your organization.
Manage e-discovery and records requests
Save discovery time by preserving, searching and collecting mobile communications alongside your company’s additional digital content in the Smarsh Connected Archive. Leverage tools for case management so you can be prepared for audits, investigations, litigation and records requests.
Quickly find what you need
Advanced, granular search criteria in the Smarsh Connected Archive enable you to zero in on the specific content you need to find. Search results are delivered with lightning-fast speeds, and searches can be saved for ease of access in the future.
Extract content with ease
After content is captured, it can be sent to the Smarsh Connected Archive or an existing archive. If content is sent to the Smarsh Connected Archive, you can easily access and export your archived communications at any time. Smarsh offers multiple export options so you can deliver content directly to end users in their required format.
