Cloud
On-Prem

Empower your employees to take full advantage of the benefits of text messaging

Text messaging has become one of the primary business communication tools. Employees want to communicate quickly and productively without being constrained to an office. However, without the right solution in place to govern usage, text messaging opens your organization up to risk—of breach, data loss and non-compliance with regulatory mandates.

Smarsh offers the only text message archiving solution available that captures content directly from leading mobile carriers, including AT&T. Smarsh Capture reduces the risk of noncompliance with regulatory mandates so employees can communicate with confidence. Smarsh capture and archiving solutions for AT&T enable:

  • Comprehensive compliance: Smarsh provides native compliance and governance for AT&T content—including MMS, SMS and RCS messages—plus file, video and image attachments. AT&T content can be archived alongside all other electronic communications content in the Smarsh Enterprise Archive. Policy controls can be applied at a global or group level to meet regulatory, legal and corporate obligations.
  • Protection for AT&T content: Text messages can be inspected to identify the leakage of sensitive information, suspicious behavior and/or abusive language. With certain deployments, administrators can set up alerts to flag keywords across messages to pinpoint any violations, streamlining the management and mitigation of risk and compliance.
  • Automated archiving: Capture integrates seamlessly with the Smarsh Enterprise Archive – an immutable and context-aware content store — to capture text messages directly from AT&T. Archiving all content automatically and in its native format, Smarsh powers easier, faster, more effective and more accurate search, supervision and e-discovery. Content can also be sent to any other archiving destination, application or data lake.
  • End-to-end security: Whether data is in transit or at rest.

Key Features

Message-Theading

Direct source capture & message threading

Messages are captured directly from AT&T with all metadata and automatically indexed once archived. Messages are threaded so conversations can be viewed in proper message type context.
MMS and SMS Support

Text message and attachments support

Smarsh captures SMS, MMS and RCS messages through a direct relationship with AT&T. Communications are archived with all the components they had when they were originally sent including images, videos and other files.
Manage-eDiscovery-active-icon

Global support

Smarsh empowers the capture of texts and communications content even when employees are roaming in international regions.
Approve use of any device

Device-independent

Smarsh seamlessly captures texts from AT&T, SIM enabled for MMS, SMS and RCS, regardless of device or operating system.
BYOD

Enterprise MDM integrations

Direct carrier capture can be used with an enterprise MDM solution to prevent employees from using non-approved messaging applications, reducing the risk of non-compliance.
External archiver support icon

Smarsh or external archive support

Send AT&T content seamlessly to the Smarsh Enterprise Archive, an immutable and context-aware data store, or any other archive or ECM solution. Connected Apps are available for optimized supervision and e-discovery.