AI-powered communications surveillance you can trust​

Zero in on communications data to unveil critical risks, optimize for efficiency and make data-driven decisions that serve compliance and beyond.​

v-play-btnEnterprise Conduct is an all-in-one e-communications and voice compliance system that facilitates FINRA 3120 supervisory controls to improve the effectiveness and agility of your supervision, surveillance and audit teams.

Harness AI to optimize compliance​

Trusted by 18 of the top banks and 95% of the top financial firms, our industry-leading AI agents, automation and analytical insights are battle-tested, providing on-demand and customizable reporting. Easily navigate the growing communications data volume and complexity. Smarsh reduces false positives by up to 95% and surfaces up to 5x more issues legacy technologies may have missed. ​

Benefits of our communications surveillance solution

Smarsh empowers compliance and audit teams to easily meet global regulatory requirements from the likes of SEC, FINRA, FCA, MiFID II and IIROC.

  • Surface true risk
  • Increase supervision agility
  • Ensure transparent audit trails
  • Plan for data volumes and variety
  • Manage voice and multilingual risks
  • Discover a true compliance partner

Reduce the noise and identify true risk with regulatory-grade AI

Reclaim misspent time and budget that was wasted on needless reviews. Smarsh uses regulatory-grade artificial intelligence and machine learning technologies to reduce unnecessary alert volumes. Reduce false-positive alerts by 95% and empower your compliance teams to identify true risk and violations sources 3x faster.​

Easily and quickly test and deploy your supervisory and surveillance controls

Empower surveillance and supervision teams to build, test, analyze, refine and control monitoring of communications in context (scenarios) with Conduct’s intuitive workbench. Provide Model Risk Management documentation your audit teams can share with the board and regulators.​

Test pre-packaged or custom scenarios using robust real-world data and our intuitive drag-and-drop interface. Refine and launch fully customized scenarios within minutes and experience faster time-to-value with immediate results. ​

Provide bulletproof transparency to board and regulators

As regulatory sweeps increase, Conduct is designed to help firms demonstrate adherence to written supervisory procedures (WSPs) or a model review board. Explain with confidence and documentation why specific measures were selected to mitigate risk — and help your firm complete and pass regulatory reviews and exams quickly with minimal disruptions.​

Future-proof your communications surveillance

Conduct is a cloud-native supervision and surveillance system that has all the advantages of public cloud technologies. This includes scaling for data growth, triple-active availability, centralized data storage, innovative APIs, extensible framework, and industry-leading, multi-layered data security and encryption. As a result, you can reduce complexity and future-proof your team’s agility.

Ensure compliance coverage with voice surveillance

Powerful and accurate native voice and speech-to-text technology to help compliance teams detect risk in other languages — reducing the need for costly transcription services.

Maximize Conduct with dedicated Smarsh support​

Smarsh provides a full breadth of services, including onboarding and implementation services, on-demand webinar training, tailored training with a Smarsh instructor, and direct access to 24/7 support experts and a dedicated technical account manager who knows and understands your environment.​

Future-proof your compliance solution today

Surveillance and compliance for financial services should not be disparate and fractured systems. Speak with a Smarsh representative to learn more about the Enterprise Conduct all-in-one supervision and surveillance system.

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Need expert guidance to reach your goals?

Smarsh provides professional services including data migration and managed services to help you maximize your investment. From strategic planning to technical support — our team will help you achieve your goals. Let us help you innovate.​