Every Conversation, Captured and Understood
Unify voice communications in one secure platform with AI-powered capture, transcription, retention, and near real-time risk detection.
Conversations carry risk — and opportunity
Voice remains the preferred channel for service, sales, and high-value transactions. With conversations spanning Microsoft Teams, Zoom, Cisco, Avaya, RingCentral, and AI agents — risk is everywhere. Bring your voice data into one trusted platform to capture, archive, and analyze communications. Close compliance gaps and turn conversations into business insights.
Voice capture from the AI and compliance technology experts
Industry leaders trust Smarsh to capture and archive all conversations, preserving full context so every word is understood.
Native call capture
Automatic transcription
AI-powered search
Call system agnostic
Secure archive integration
Easy migration
Capture it all
Supported platforms:
IPC
Mitel
IP Trade
Speakerbus
Cisco Voice
Auronix
Dictaphone
Airbus
Alcatel
AVTEC Scout
BroadSoft
Eurocae
Eurofunk
FreePBX
Genesys
Sparkassen
Tango Networks
Unify
Unify voice and communications data seamlessly
Benefits
Features
Confidently meet compliance requirements
Navigate the global regulatory requirements landscape — from GDPR to MiFID II, HIPAA, PCI DSS, and more — with ease.
Reduce the stress and cost of audits knowing that all conversations are archived according to the most demanding global regulations. Built-in support means less time worrying about compliance requirements and more time focusing on growth.
Capture and retain across all channels
Never miss a word, no matter how your teams communicate.
Capture and preserve conversations across Microsoft Teams, Zoom, Cisco, Webex, Avaya, RingCentral, 8x8 and more, giving you a single, consistent record for compliance and analysis.
Automate transcription and redaction
Turn everyday communications into a competitive advantage.
Transform voice into searchable, structured data with AI-powered automated transcription. Built-in AI tools summarize conversations, redact sensitive information including PCI DSS, PII and PHI, and identify sentiment to support faster, more efficient reviews.
Detect more risk with AI
Spot potential compliance violations and regulatory issues before they escalate. Our AI-powered dashboards, sentiment analysis and quality assurance tools deliver emerging risks in near real-time for faster intervention.
Transform your infrastructure
Seamlessly migrate from outdated, legacy voice systems into scalable, cloud-native technology without losing any historical data. Our architecture delivers the scalability and resilience your business needs, all while cutting operational costs and complexity.
Drive results with advanced analytics
Turn everyday communications into a competitive advantage. With advanced analytics and reporting, leadership gains a clearer view of customer needs, employee performance, and compliance posture to guide better decisions across the business.
Voice capture and archiving for compliance
A comprehensive approach to data compliance and retention for your organization. Capture voice data from UCaaS, legacy PBX, and network carriers. Send conversations to the archive of your choice, giving you control over your data strategy, encryption, and secure storage.
Take the next step in building a complete voice compliance strategy.
Call recording and analytics for enhanced performance
Designed for businesses and contact centers to improve performance and insights. Calls are securely captured with real-time encryption and unified archiving. Screen capture, automated QA, and data redaction enhance oversight, while analytics deliver sentiment analysis, trend detection, and customizable dashboards.
Explore our call recording to uncover insights and optimize operations.
Every conversation, captured with confidence
Looking to simplify compliance and get more value from your voice data? Let’s talk. Explore how you can capture, govern, and act on every conversation.