The end-to-end voice compliance solution
Seamlessly capture, transcribe and archive all your voice communications content
Embrace the latest voice channels
Our end-to-end voice compliance solution securely captures, transcribes and archives voice content from virtually any recording system. We provide a single source of truth for your voice data alongside all other electronic communications data. A critical component to achieving comprehensive risk management, voice archiving from Smarsh delivers the most efficient reviews, increased cost savings, and greater ease in mitigating legal and other risks.
Key Features of Smarsh Voice Archiving
Secure and reliable voice retention, wherever and whenever important conversations happen
Voice-to-text transcription
Voice content across multiple sources can be transcribed before archiving. Metadata can then be searched, accessed and exported just like all other text data.
Advanced search
Powerful search tools can be used across the archive to surface voice files and transcripts including valuable metadata.
Specialized supervision & e-discovery workflows
Our purpose-built Supervision and Discovery apps help compliance and legal teams meet obligations and spot trends and patterns across all communications.
Seamless integrations
You can capture content from your existing voice recorder with no disruption to the workflows of end users and send voice content seamlessly to the Smarsh archive.
External archive support
Voice content can be stored in our integrated, compliant archive or sent to an existing, third-party archive depending on your business needs.
Single solution for 80+ channels
Smarsh archives 80+ channels across email, IM & collaboration, social media, mobile text and voice in one place, streamlining and simplifying search and recovery of content.Capture it all
Supported voice channels:
IPC
Avaya
Mitel
IP Trade
Speakerbus
Cisco VoiceHow Smarsh can help meet your voice compliance needs
Meet regulatory requirements and internal policies
Capture, archive, supervise and discover all communications across 80+ channels to meet MiFID II and other regulatory requirements and help resolve internal disputes.
Reduce manual processes
Relieve the burden on internal teams with voice-to-text transcription. Retire manual “sit and listen” routines in favor of accessible, searchable voice content for supervision and e-discovery.
Illuminate and reduce risk
Tag, search, track and review full context conversations across all channels to easily identify risk. Leverage our APIs to extract additional business insights from your communications data.
Support new and global communication trends
Adapt to support the latest, most productive communication and collaboration channels while ensuring complete compliance with regulatory demands.
Reduce time, cost and complexity
Consolidate the retention of data and streamline compliance workflows by using one archive instead of many for your email, IM & collaboration, social, mobile text and voice content.
