Deliver confident compliance and efficient collaboration

Skype for Business allows teams to connect anywhere and across a variety of communication mediums, making it a popular Unified Communications (UC) solution for modern businesses. However, without the right solution in place to govern its usage, the popularity of platforms like Skype for Business opens enterprises up to risk. Smarsh helps reduce the risk of data loss, breach, and non-compliance with regulatory mandates so employees can communicate with confidence. Smarsh supports archiving for both the on-prem and online versions of Skype for Business. Smarsh capture and archiving solutions for Skype for Business enable:

  • Comprehensive compliance (including voice content): Smarsh supports archiving for both the on-prem and online versions of Skype for Business as well as the archiving of voice content for Skype for Business on-prem* Smarsh captures data in real-time. All content can be sent to the Smarsh Enterprise Archive to help meet FINRA, SEC, FCA and other regulatory mandates. The quick search and display of contextual data make supervision and reconciliation functions more efficient.
  • Protection for Skype content: Captured data can be seamlessly exported to the Enterprise Archive where supervision policies can be enforced to help reduce risk. With certain deployments, all content can be inspected to minimize potential data loss, mitigate compliance issues and quickly alert reviewers to policy violations. 
  • Reduction of archiving, e-discovery and supervisory complexity: All content is captured in its native format with message threading for context, for a complete view into employee interactions. Content can then be retained in the Smarsh Enterprise Archive for easy and efficient e-discovery. Content can also be sent to any other archive or ECM solution. An included audit trail tracks all review sessions and actions taken on specific messages. Purpose-built escalation workflows route Skype messages to supervisors for further review. These full supervision capabilities help regulated firms to meet compliance requirements with ease. 
  • End-to-end security: Whether data is in transit or at rest.

*Specific features may vary between the on-prem and online versions of Capture.

Key Features


Message threading and attachments

All messages are captured together with attachments. Message threading displays conversations as they originally happened for ease of review. 
API driven Capture

Direct source capture

Skype for Business on-prem IM content is captured via an on-prem connector. The online version is supported through in-place holds applied through Office 365. Content is captured in its unaltered native format, preserving chain of custody.
Capturing communications in full and in context

Context preservation

Smarsh captures all content in full conversational context for the best visibility into what happened and when.  Files and images are displayed as part of the messages, as they were originally sent.
Identity Integrations

Profile and identity management

Smarsh supports automated directory synchronization for unified identity and profile management.

Content monitoring

Policies based on lexicons and patterns can be defined to flag text and file content for review. With certain deployments, alerts can then be generated based upon keyword or phrase matches and send to reviewers and/or the violator’s manager.

Powerful search

All messages are automatically indexed for speedy retrieval. Users can search for Skype for Business content based on user, date range, keywords, or content tagged to specific cases, events or topics.
External archiver support icon

Smarsh or external archive support

Send Skype for Business content seamlessly to the Smarsh Enterprise Archive, an immutable and context-aware data store, or any other archive or ECM solution. Connected Apps are available for optimized supervision and e-discovery.

Advanced capabilities

Advanced capabilities including real-time, in-stream feature access controls, in-stream real-time DLP/blocking, real time disclaimers, policy alerts, federation controls, intergroup policies and ethical walls are available with certain deployments.