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Capture data for compliance and AI-driven innovations
Securely capture and manage communications data to drive compliance and fuel AI innovations across your organization.
Intelligently capture and preserve all your communications data
Today’s workforce is constantly adopting new ways to communicate. Smarsh ensures that no message is lost by capturing rich, contextual communications across 100+ channels — including voice, video, images, mobile, and digital. All data is centralized into a single source of truth for easy access, oversight and compliance. Smarsh is purpose-built to manage enterprise-scale data, using AI to find risks, uncover trends, and gain valuable insights from your communications. With seamless integrations and future-ready compliance solutions, Smarsh streamlines regulatory adherence, reduces manual work, and empowers smarter, data-driven decisions.
Capture everything
across 100+ channels, direct from the source
Preserve native formatting
When responding to investigations, litigation or audits, compliance personnel must be able to quickly and carefully review data to understand its relevance – and risk. Legacy systems retain communications in email format, making it difficult to reassemble conversations. Smarsh captures all conversations in their native format as threaded conversations with metadata such as joins, leaves, edits, deletes, comments, replies, attachments and more. Communications data can be sent seamlessly to the Smarsh Platform or any existing archive, application or data lake.
Unified identity management
Employees assume different identities and names when using various channels. This context switching makes it challenging to ascertain digital entities – even within the organization. Smarsh offers flexible deployment options to meet the needs of your business. Whatever you choose, your employees' identities are unified across different content sources, from email to IM & collaboration channels to social media. As workers continue to adopt new communications channels, unified identities across sources are becoming increasingly important.
Monitor and protect your content
Capturing content also means identifying its potential risk and value to the enterprise. With our platform, administrators can easily define lexicon policies to flag incoming text and file content. They can also protect sensitive information with near-real-time alerts on suspicious activity. For channels such as Webex Teams, Jabber, IBM Sametime, Facebook, Twitter and LinkedIn, we offer additional advanced management capabilities. These include ethical walls, blocking, redaction, remediation, disclaimers, federation controls and pre-review.
Use open APIs to capture custom content
Your content can’t live in silos. Beyond the 100+ channels Smarsh supports out of the box, you can also capture and manage custom networks and channels using our APIs and SDK. This ensures there are never gaps in your information governance solution. We offer purpose-built supervision and e-discovery applications that meet the needs of your compliance and legal teams and seamlessly integrate with our capture solutions. You can build your own applications or use third-party tools to interact directly with your communications data.
Secure your communications data with flexible archiving options
Confidently protect and manage your captured data with the Smarsh secure Archive or choose from 45+ supported third-party archiving solutions, ensuring your communications remain compliant, secure, and accessible whenever needed.
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Need expert guidance to reach your goals?
Smarsh provides professional services including data migration and managed services to help you maximize your investment. From strategic planning to technical support — our team will help you achieve your goals. Let us help you innovate.
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