Connect and engage across the organization with compliance and confidence

Offered as part of Microsoft O365 suite, Viva Engage enables many organizations across the globe to take advantage of the increased cross-department collaboration and employee engagement. However, without the right solution in place to govern its usage, the popularity of platforms like Viva Engage opens enterprises up to risk. Smarsh enables organizations to capture, archive and supervise Viva Engage communications in support of compliance, e-discovery and record keeping initiatives. Smarsh capture and archiving solutions for Viva Engage enable*:

  • Comprehensive Compliance: Smarsh provides native compliance and governance for Viva Engage content, including capture of messages and attachments. Policy controls can be applied at a global or group level to help meet regulatory, legal, and corporate obligations.n be applied at a global or group level to help meet regulatory, legal and corporate obligations.
  • Faster, more effective supervision and e-discovery: All content can be supervised, collected, added to cases, placed on legal hold and exported in a variety of formats in preparation for litigation and internal investigations.
  • Automated Archiving: All content and activity can be automatically sent to the Enterprise Archive, our immutable and context-aware data store, or any other archive or ECM solution.
  • End-to-end security: Whether data is in transit or at rest.

*Features may vary between the on-prem and cloud versions of Capture

Key Features

API driven Capture

Direct source capture

Smarsh captures Viva Engage content directly from the Microsoft O365 platform through an API connection. Content is retained in its native format with chain of custody preserved.

Message threading and attachments

All messages are captured together with files, images and other attachments. Message threading displays conversations as they originally happened for ease of review. Attachments can be viewed and downloaded in their original form.
Capturing communications in full and in context

Contextual capture

Smarsh captures all content in full conversational context including updates, comments, attachments, deleted messages, announcements and notes for the best visibility into what happened and when.

Content monitoring

Policies based on lexicons and patterns can be defined to flag text and file content for review. With certain deployments, alerts can then be generated based upon keyword or phrase matches and send to reviewers and/or the violator’s manager.

Powerful search

Users can search for Viva Engage content based on user, date range, keywords, or content tagged to specific cases, events or topics.
Identity Integrations

Profile and identity management

Smarsh supports automated directory synchronization for unified identity and profile management.
External archiver support icon

Smarsh or external archive support

Viva Engage content can be sent seamlessly to the Smarsh Enterprise Archive - an immutable and context-aware data store - or any other archive or ECM solution. Connected Apps are available for optimized supervision and e-discovery.