Maximize the value of LinkedIn, compliantly

More and more businesses are realizing the value of connecting with clients via social media. LinkedIn is one of the fastest-growing enterprise communication tools. Many organizations have realized the benefits of using LinkedIn - to get recommendations, drive website traffic, access experts and make professional connections. However, without the right solution in place to govern its usage, social media puts organizations at risk of data loss, breach and noncompliance with regulatory mandates. Smarsh reduces these compliance and security risks to help employees communicate with confidence. Smarsh capture and archiving solutions for LinkedIn enable:

  • Comprehensive compliance: Smarsh captures LinkedIn data in near real-time—including InMail and content from LinkedIn Sales Navigator. All content can be sent to the Smarsh Enterprise Archive for quick search and display, making supervision and reconciliation functions more efficient. Content is preserved in context to help meet SEC, FINRA, MiFID II and other regulatory mandates.
  • Monitoring and protection of LinkedIn content: All content is inspected to prevent leakage of sensitive information, suspicious behavior and / or abusive language. With certain deployments, administrators can set up alerts to flag keywords across messages and in-file text to pinpoint any violations.
  • Automatic archiving and fast, effective supervision and e-discovery: LinkedIn content is captured in its native format along with metadata to provide a complete view of activities. Content, metadata and activities can then be retained in the Enterprise Archive for easy and efficient supervision and e-discovery. Content can also be sent to any third-party archive or ECM solution.
  • End-to-end security: Whether data is in transit or at rest.

Key Features

API driven Capture

Direct source capture

Smarsh captures LinkedIn content directly through an API integration. Content is retained in its native format with chain of custody preserved.

Message threading and context

All LinkedIn content is preserved in full, threaded conversational context. Each file is time-stamped and retained in its native format, complete with valuable metadata for ease of review.
Profile enablement

Profile enablement

Social profiles can be enabled for an individual or whole organization. These profiles include user acceptance status updates.
Personas and Identity Management

Identity management

Smarsh supports an automated provisioning workflow using directory synchronization services and identity management tools.
Any device, location or network

Any device, location or network

Social conversations are captured regardless of a user’s device, location or network. Employees can continue to work on the go while maintaining compliance.

Powerful search

All messages are automatically indexed for speedy retrieval. Users can search for Facebook content based on user, date range, keywords or content tagged to specific cases, events or topics.

Advanced capabilities and pre-review

Our advanced capability for LinkedIn profiles enables policy enforcement without the need for IT or any change in user behavior. This is enforced in LinkedIn’s native interface. With pre-review, all profile edits are retained for future audits and unauthorized edits can be remediated if necessary. Available with certain capture deployments.
External archiver support icon

Smarsh or external archive support

Retain LinkedIn communications in the Smarsh Enterprise Archive – an immutable and context-aware data store – or any other archive, application or data lake. Connected Apps are available for optimized supervision and e-discovery.