On-Prem

Real-time communications with compliance confidence

Organizations that have compliance, open records and e-discovery requirements can now leverage HCL Sametime while meeting recordkeeping and oversight requirements. Smarsh capture and archiving solutions for HCL Sametime enable:

  • Comprehensive compliance: Smarsh provides native compliance and governance for HCL Sametime content. All content can be sent to the Smarsh Enterprise Archive to help meet FINRA, SEC, FCA, MiFID II and other regulatory mandates. The quick search and display of contextual data make supervision and reconciliation functions more efficient.
  • Monitoring of HCL Sametime content: All content can be inspected for sensitive information, suspicious behavior, and/or abusive language. Administrators can review policies that flag keywords across messages and in-file text to pinpoint any violations.
  • Automated archiving and fast, effective supervision and e-discovery: All content and activity can be automatically sent to the Enterprise Archive for fast and accurate search, supervision, e-discovery, and case management. The preservation of all content in context makes for faster, more effective review. Content can also be sent to any other archive or ECM solution.
  • End-to-end security: Whether data is in transit or at rest.

Key Features

API driven Capture

Direct source capture

Smarsh captures Sametime content directly from HCL on-premises. Content is retained in its native format with chain of custody preserved.
Messagethreading&directionality

Message threading and attachments

All messages are captured together with files, images and other attachments. Message threading displays conversations as they originally happened for ease of review.
Capturing communications in full and in context

Contextual capture

Smarsh captures all content in full conversational context for the best visibility into what happened and when. Attachments can be viewed or downloaded in context in their original form.
enforcing-supervision-policies-and-carrying-out-content-surveillance

Content monitoring

Policies based on lexicons and patterns can be defined to flag text and file content for review and to help meet supervision obligations. With certain deployments, alerts can then be generated based upon keyword or phrase matches and send to reviewers and/or the violator’s manager.
search-icon2

Powerful search

Users can search for HCL Sametime content based on user, date range, keywords, or content tagged to specific cases, events or topics.
Identity Integrations

Profile and identity management

Smarsh supports automated directory synchronization for unified identity and profile management.
External archiver support icon

Smarsh or external archive support

HCL Sametime content can be sent seamlessly to the Smarsh Enterprise Archive - an immutable and context-aware data store - or any other archive or ECM solution. Connected Apps are available for optimized supervision and e-discovery.

Advanced capabilities

Advanced capabilities including in-stream feature access controls, in-stream real-time DLP/blocking, real time disclaimers, policy alerts and ethical walls are available with certain deployments.