Quickly capture and archive all collaboration content from IceChat including one-on-one and team chats with Smarsh.
- IceChat is designed specifically for the trading community. Traders and brokers can meet compliance, open records and e-discovery requirements as well as leveraging the IceChat communication tool and its industry-specific functionality with Smarsh capture & archiving solutions. Policies can be applied to IceChat content as it is added to the archive.
- All elements of IceChat's collaborative content are preserved and data can be quickly reviewed based on message, chat room or participant. Chats are automatically ingested, indexed and retained in a search-ready state and are accessible at any time.
- Archiving does not disrupt or impact the way individuals interact with each social network. Search universally across multiple archived content types with a single interface.
Key Features
Direct source capture
IceChat archiving is supported by SFTP connection with IceChat directly, which means content is captured in its native format, preserving chain of custody.
Message threading
Message threading shows messages in their original context. Files, photos and videos are displayed as part of the messages, as they were originally sent.
Profile and identity management
Smarsh supports Identity and profile provisioning using automated directory synchronization including bulk provisioning of IM platforms and user acceptance status updates.
Attachments support
Attachments including images, videos and other files are supported and archived attachments and can be viewed or downloaded in proper context in their original form.
Automatic indexing
All messages are automatically indexed for speedy retrieval and can be checked and flagged for review based on customizable, granular policies for key words and phrases.
External archive support
Smarsh has options to capture IM content and sent it to an existing archive, or archive it in our integrated, compliant Connected Archive depending on your needs.Stay up to date with the latest resources
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