Collaborate without the risk

Cisco Jabber gives employees the freedom to be productive from anywhere, on any device. Teams are able to reduce business delays by using instant messaging capabilities for real-time information and collaboration. However, without the right solution in place to govern its usage, the popularity of platforms like Jabber opens enterprises up to risk. Smarsh helps reduce the risk of data loss, breach, and non-compliance with regulatory mandates so employees can communicate with confidence. Smarsh capture and archiving solutions for Jabber enable:

  • Comprehensive compliance: All Jabber content can be sent to the Smarsh Enterprise Archive to help meet FINRA, SEC, FCA, MiFID II and other regulatory mandates. The quick search and display of contextual data make supervision and reconciliation functions more efficient.
  • Protection of sensitive information: The power of increased productivity is unquestioned. However, sensitive information can be leaked if controls aren’t in place protect your employees’ communications. So, don’t wait – protect your critical information with granular controls. With certain deployments, all Jabber content can be inspected to minimize potential data loss, mitigate compliance issues and quickly alert reviewers to policy violations. *
  • Fast, effective supervision and e-discovery: Smarsh retains Jabber data including peer-to-peer chats, group chats and chat room conversations in full context complete with metadata. This enables point-in-time snapshots of entire interactions, making review significantly faster and more effective.
  • End-to-end security: Whether data is in transit or at rest.

*Features may vary between the on-prem and cloud versions of Capture.

Key Features

API driven Capture

Direct source capture

Jabber content is captured direct from the source using on-premises connectors in its unaltered native format, preserving chain of custody. Smarsh captures and monitors malware, virus and SPIM prevention.

Message threading and attachments

All messages are captured together with images, videos and other attachments. Message threading displays conversations as they originally happened for ease of review. 
Capturing communications in full and in context

Context preservation

Smarsh captures all content in full conversational context for the best visibility into what happened and when.  Jabber content is captured and retained in full context, complete with a full binary record and all metadata.
Identity Integrations

Profile and identity management

Smarsh supports automated directory synchronization for unified identity and profile management.

Content monitoring

Policies based on lexicons and patterns can be defined to flag text and file content for review. Alerts can then be generated based upon keyword or phrase matches and send to reviewers and/or the violator’s manager.

Powerful search

All messages are automatically indexed for speedy retrieval. Users can search for Jabber content based on user, date range, keywords, or content tagged to specific cases, events or topics.
External archiver support icon

Smarsh or external archive support

Send Jabber content seamlessly to the Smarsh Enterprise Archive, an immutable and context-aware data store, or any other archive or ECM solution. Connected Apps are available for optimized supervision and e-discovery.

Advanced capabilities

Advanced capabilities including in-stream feature access controls, in-stream real-time DLP/blocking, real time disclaimers, policy alerts, federation controls, intergroup policies and ethical walls are available with certain deployments.