Collaborate compliantly

Enable your teams to communicate and collaborate on the RingCentral App, a message and task management platform, while meeting your compliance and e-discovery obligations. Smarsh captures RingCentral App content directly from the platform, including public and private channels, direct messages, group chats, text messages, notes, tasks and attachments. RingCentral App message content can be automatically ingested, indexed and retained in a search-ready state in the Smarsh archive. Once in the archive, message content is accessible at any time.

  • Reduce complexity: Search for and review RingCentral App message content alongside 100+ communications in one archiving platform. View the full context of RingCentral App conversations with native capture and message threading.
  • Mitigate risk: Leverage supervision and e-discovery workflows for review of RingCentral App message content in the Smarsh archive to ensure your organization is protected.
  • Communicate compliantly: Capture RingCentral App message content regardless of the user’s device, location or network for your compliance and e-discovery needs. All content is automatically ingested, indexed, and retained in the Smarsh archive to meet strict SEC, FINRA and other compliance requirements. Content, metadata and activities can then be retained in the Enterprise Archive – or any archive, app, or data lake of your choice for easy and efficient supervision and e-discovery.
  • End-to-end security: Whether data is in transit or at rest.

Key Features

API driven Capture

Direct source capture

Smarsh captures content directly from the RingCentral App via API connections. Content is captured in its native format and chain of custody is preserved.

Message threading

Message threading shows all messages in a conversation in their original context.
Personas and Identity Management

Profile and identity management

Smarsh supports identity and profile provisioning using automated directory synchronization including bulk provisioning of IM platforms and user acceptance status updates.

Attachments support

Attachments including images, videos and other files are supported and archived. Attachments can be viewed or downloaded in proper content in their original form.

Automatic indexing

All messages are automatically indexed for speedy retrieval and can be checked and flagged for review based on customizable, granular policies.
External archiver support icon

Smarsh or external archive support

Smarsh has options to capture RingCentral content and send it to Smarsh Enterprise Archive, or any archive, app, or data lake, depending on your needs. Smarsh Enterprise Conduct and Smarsh Enterprise Discovery solutions are available for optimized supervision and e-discovery, respectively.