Cloud
On-Prem

Capture global communications with confidence

Refinitiv Eikon provides the global financial services community the tools to conduct business and communicate in an instant. Previously named Thomson Reuters Eikon, this platform provides access to some exclusive Reuters content and is hence highly sought-after. However, without the right solution in place to govern its usage, the popularity of platforms like Eikon expose firms to risks related to information security, regulatory policies and the firms’ reputation. Smarsh helps reduce the risk of data loss, breach, and non-compliance with regulatory mandates so employees can communicate with confidence. Smarsh capture and archiving solutions for Eikon enable:

  • Comprehensive compliance: Smarsh provides native compliance and governance for Eikon. All content can be sent to the Smarsh Enterprise Archive to meet FINRA, SEC, MiFID II and other regulatory mandates. The quick search and display of contextual data make supervision and reconciliation functions more efficient.
  • Protection for Eikon content: All content can be inspected for sensitive information, suspicious behavior, and/or abusive language. Administrators can review policies that flag keywords across messages and in-file text to pinpoint any violations.
  • Automated archiving and fast, effective supervision and e-discovery: All content and activity can be automatically sent to the Enterprise Archive for fast and accurate search, supervision, e-discovery, and case management. The preservation of all content in context makes for faster, more effective review.
  • End-to-end security: Whether data is in transit or at rest.

Key Features

API driven Capture

Direct source capture

Smarsh captures content directly from the Eikon platform through SFTP connection. Content is retained in its native format with chain of custody preserved.
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Message threading and attachments

All messages are captured together with files, images, videos and other attachments. Message threading displays conversations as they originally happened for ease of review.
Capturing communications in full and in context

Contextual capture

Smarsh captures all content in full conversational context for the best visibility into what happened and when. Attachments can be viewed or downloaded in context in their original form.
enforcing-supervision-policies-and-carrying-out-content-surveillance

Content monitoring

Policies based on lexicons and patterns can be defined to flag text and file content for review and to help meet supervision obligations. With certain deployments, alerts can then be generated based upon keyword or phrase matches and send to reviewers and/or the violator’s manager.
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Powerful search

Users can search for Eikon content based on user, date range, keywords, or content tagged to specific cases, events or topics.
Identity Integrations

Profile and identity management

Smarsh supports automated directory synchronization for unified identity and profile management
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Smarsh or external archive support

Eikon content can be sent seamlessly to the Smarsh Enterprise Archive - an immutable and context-aware data store - or any other archive or ECM solution. Connected Apps are available for optimized supervision and e-discovery.